Summary This article discusses the reservation of registry handles by mgssecsvc.exe which can cause handle leakage over time. This was quantified as a bug in FNMS-41312 and was fixed in FNMS 2017 R1. Symptoms When mgssecsvc.exe runs on a device with ...
SummaryThis article discusses the enhancement request in FNMS-46305 to allow for filtering individual guests for inventory via vcenterSymptomsWe are managing our ESX hosts and guests using vcenter. On the hosts are guest systems for different custome...
SummaryThis article documents the behavior witnessed in bug FNMS-29295 where a beacon will revert to the default install directory during a self upgradeSymptomsOnce a beacon gets / performs a self upgrade because a new version was deployed centrally ...
Summary This article discusses the issue where FlexNet Manager Suite is unable to detect edition information for the Adobe Acrobat DC application. Symptoms FlexNet Manager Suite is unable to determine edition information for the Adobe application 'Ac...
SummaryThis KB article addresses an issue where filtering or sorting the 'Recommended change' column displays an error message and the webui.log will contain the following error: 'Cannot query a data store using criterion "[RecommendedChange]"'Sympto...
SummaryWhen trying to import the default packages to IBM Cognos Analytics, it wait with "Unable to connect to remote server" message.SymptomsDuring IBM Cognos Analytics installation, the final step is to import the Sample Reports through a the Cognos...
SummaryThe Serial number is not displayed for Host ESX servers via vCenter even though the VMware infrastructure and a full inventory has been performed.Symptoms When view vCenter inventory the serial number for the Host machine is not present eve...
SummaryThis article discusses a known issue when importing from ADDM version 11.1.0.3 using HTTPS.SymptomsADDM data import is failing with the below error. 2017-03-21 9:27:03.209 : INFO : ============================================================...
SummaryThis article addresses the issue of missing vendor daemons, license servers or features when editing or running a report. This typically occurs after updating the license.SymptomsAfter updating the license, you proceed to edit or run a report,...
SummaryThis article discussed the enhancement request in FNMS-2528.SymptomsEnhancement request to allow the agent to be executed under non-Root rights on Linux based systems. Running elevated Root with Sudo permissions during all operations is not pe...
SummaryReport logs created by Vendor daemons 11.13 and newer will fail to import in FlexNet Manager for Engineering Applications 15.5 patch 7 and older.SymptomsWhen Report Logs are imported into FlexNet Manager using a scheduled rotation or manually ...
SummaryThis article describes the error seen when using FnmpXenAppAgent.exe 6.0 and 6.5 with Inventory Agent version 12.0.0. This behavior is further described in issue FNMS-36780SymptomsVersion 12.0 of the inventory agent reported the following erro...
SummaryWhen reconciling FNMS where partitioned VM's have been inventoried the reconcile fails with a Primary Key error.SymptomsThe FNMS Reconcile is failing with a Primary Key violation, when attempting to reconcile partitioned VM's.The following err...
SummaryThis article will describe a scenario that product error will occur when Inventory Manager does Polmerge process or Oracle Discovery process, even the corresponding Oracle Drive are installed. The root cause is due to missing a system dll file...
SummaryWhen a device is discovered it shows up as a workstation when in actual fact it is a printer or possibly shows as a printer when in actual fact it is a print serverSymptomsWhen a device is discovered it shows up as a workstation when in actual...
SummaryReport log rotation schedule and [Rotate Report Log Now] button do not work if Agent is installed on NFS mounted directorySymptomsReport log rotation schedule and [Rotate Report Log Now] button does not work if Agent is installed on NFS mounte...
SummaryThis article covers the enhancement that was created to support LDOMs.SymptomsWe have here that different computers report inventory, they appear as different within the inventory database and in the ImportedComputer table in the compliance da...
SummaryThis article documents applications added to ARL version 2092SymptomsThe following applications require adding to the ARL: NameVersion4D v15.3 32-bit15.3.205.4124D v15 R5 64-bit15.5.203.500Adobe Muse CC 20172017.0.0Adobe Muse CC 20172017.0.0....
SummaryThis article covers the enhancement around Solaris Zones support.SymptomsWe are trying to determine what Oracle CPU licence count is required on a virtual Solaris server which has just been access to a restricted shared CPU pool.The Solaris se...
SymptomsWhen changing the Corporate Unit of a device, we found that the custom drop-down field is cleared automatically.CauseThere is a defect in the code which results in custom drop-down list properties clearing all values for selected records when...
