FlexNet Manager Knowledge Base

FlexNet Manager Knowledge Base

How to Troubleshoot WebUI Red Bar Errors using the WebUI.log

2 1 1725
Summary Troubleshooting WebUI Red Bar Errors/Exceptions like: "An error has occurred on this page; you may need to refresh the page. Error ID:" Synopsis Red Bar errors like below are caused by unexpected data the WebUI receives from the database, whi...
by asbeta Wanderer

FNMS Integration with ServiceNow - Installations Missing in ServiceNow

3 0 85
Symptoms: After performing a full applications export from FNMS to ServiceNow, there are missing installations in ServiceNow which exists in FNMS. The applications do not exist in the staging table for ServiceNow, indicating that it was not brought...
by Flexera Jellou Flexera

FlexNet Beacon Vulnerability Update IOJ-2184010

4 23 2435
Executive Summary A vulnerability has been identified that potentially allows, in some circumstances, path traversal to restricted directories on FlexNet Beacon 2020 R2.2 and earlier if anonymous authentication is configured on the FlexNet Beacon. E...
by Flexera AamerSharif Flexera

Amending custom report visibility from the database

1 3 543
Problem: You need to edit/view a private report, but the owner of the report is not available to amend the report visibility themselves. Such a situation can occur if the colleague that created the report is on leave, or taking time off sick, etc. ...
by jjensen Flexera Alumni

Script to create an Oracle user with the access required for Oracle Database inventory collection

2 1 2624
Summary This article describes the procedure to use the Flexera Software-provided script to create an Oracle user for Oracle database inventory collection. Synopsis Although Flexera Software recommends inventory collection through Flexera inventory c...
by Moderator akline Moderator

Users missing from search results when creating accounts in FNMS On-Premises

3 4 1054
Symptoms: When creating accounts in FlexNet Manager Suite On-Premises, under the Accounts -> All Accounts page, the search results do not contain all of the Users that you were expecting to see. Diagnosis: When generating the results for the fly-d...
by jjensen Flexera Alumni