FlexNet Manager Knowledge Base

FlexNet Manager for Engineering Applications redirecting to HTTPS and inaccessible after applying 2022 R1 SP1

After applying the latest service pack (SP1) to your FlexNet Manager for Engineering Applications 2022 R1 install, you may be redirected to a URL using HTTPS when trying to access the web interface. Once you’ve installed Service Pack 1, a redirect v...

sjackson Level 4 Flexeran Feb 13, 2023

Defect Report Error Message FlexNet Manager for Engineering Applications 2021 R1 How To

Identifier displayed instead of property name for business adapter trace message

When checking for trace rejection messages in a business adapter import, a message like the example below will appear if one of the mandatory fields for an object is not populated in the source data, even if the column isn’t used for matching. Exampl...

NameTooShort Level 7 Flexeran Feb 09, 2023

Defect Report FlexNet Manager Suite 2019 R2 FlexNet Manager Suite 2020 R1 FlexNet Manager Suite 2020 R2 FlexNet Manager Suite 2021 R1 FlexNet Manager Suite 2022 R1

FNMS to ServiceNow Export stuck in Waiting state for scoped app 5.0.854

Description FNMS to ServiceNow Export stuck in Waiting state for scoped app 5.0.854. Take note that you won't notice the issue if you are only doing one of the following exports: HW, Apps, or Contract. However, if you run all 3 or just 2. The second...

JJacildo Level 5 Flexeran Jul 14, 2022

Defect Report FlexNet Manager Cloud FlexNet Manager Suite Servicenow integration Servicenow scoped app 5.0.854

Office 365 import is failing during the 'Usage' step (Usage.xml)

Summary This article is useful for resolving errors seen during the 'usage' step of the O365 import Symptoms We have configured the O365 adapter, but when we try and run an import we see a failure related to the 'Usage' step. What is wrong with our s...

by ccrawford Flexera Alumni Mar 23, 2022

Defect Report

ILMT import Failed to execute Reader 'SendInstallerEvidence' Error: Invalid object name 'sam.software_facts'

Symptoms The inventory reading process reading data from an ILMT database running on SQL Server fails with an error similar to the following: SendInstallerEvidence (Transfer data from source 'ILMT' to FNMP) (VersionFrom: 9.2.3) Failed to execute R...

JJacildo Level 5 Flexeran Mar 16, 2022

Defect Report Error Message How To Product & Release Info Question

FlexNet Inventory Agent does not support AIX workload partition (WPAR) environment

As of September 2021, current FlexNet Inventory Agent agent versions do not support AIX workload partition (WPAR) virtualized operating system environments. There is an open idea to add support for these environments: FXONE-I-89: Agent support for AIX WPAR...

by amann Flexera Alumni Sep 16, 2021

Defect Report

Inventory import and license reconcile timeouts

Summary A failure error occurs during the inventory import/reconcile with an error similar to the following: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. Symptoms The following erro...

by acurry Flexera Alumni Aug 16, 2021

Defect Report FlexNet Manager Suite On-premises

CommandTimeout

Cloud Service Provider custom report: the columns of the 'Cloud Instance' node are invisible if a custom Operator role is given

Symptoms: A custom report using the 'Cloud instance' node results in missing content unless the admin role or the OOTB Operator Role is given to the FNMS operator. Diagnosis: FNMS UI does not allow the CMInventory/list right to be configured on cu...

by fnishikado Flexera Alumni Jun 21, 2021

Cloud Defect Report On-premises

Issue exporting certain characters when downloading views as CSV

Description There is a known issue with FNMS when downloading a view in FNMS that has vowel markings, and other accent marks in the retuned data, as a Comma Delimited Value (CSV) file. This Bug causes the Uncode values of the letter to by output rat...

Flex-Jeremy Technical Writer May 21, 2021

Defect Report

Hotfix for Known Issue: Data Warehouse export fails with error when locale date format differs between the database user & Windows account used for running the export: "The conversion of a nvarchar data type to a datetime data type resulted in an out-of-range value" (IOJ-2169655)

Summary This article contains details of a hotfix for the following known issue: Known Issue: Data Warehouse export fails with error when locale date format differs between the database user & Windows account used for running the export: "The conversion of a nvarchar data type to a datetime data type resulted in an out-of-range value" (IOJ-2169655)...

tpeacock Level 4 Flexeran May 13, 2021

Data Warehouse Export Defect Report FlexNet Manager Suite 2020 R2

FlexNet Manager Knowledge Base