Summary This article addresses the difference between Oracle Database (Unknown Component) and Unspecified Edition Question What is the difference between Oracle Database (Unknown Component) and Unspecified Edition? Answer In response to issues with r...
SummaryIn some circumstancse, the imported File Evidence for the usage tracking does not contain the installation match counts. It also does not necessary matched by an existing ARL rule which logically should be covered. Such File Evidence is still...
Summary The Compliance Import fails with the error "Cannot open database "" requested by the login. The login failed.", this can been seen in the importer log file. Symptoms The Compliance Import fails with the following error message listed in the "...
Problem: When running ndschedag -e on a managed device, the resulting output only shows the schedule for one event, named ‘Daily Heartbeat’. Solution: When a managed device downloads its initial policy following installation, this policy will inc...
Summary This article covers how to configure replication settings on the FlexNet Manager Suite inventory server and beacons to save copies of agent files as they are uploaded. This can be useful to allow inspection of details in uploaded files, or ga...
SummaryHotfix to address performance related problem for out of the box custom views.SymptomsIn FlexNet Manager Platform 9.2.3, when calling custom views using the FNMS Web-API, you could experience long response times.ResolutionThis hotfix addresses...
SummaryThis document provides information regarding the difference between two scheduled tasks: 1. Merge ManageSoft policies and 2. Reconcile ManageSoft directory tables with ADSynopsisThere are two scheduled tasks in FNMP 9.2 related to policy mer...
SummaryWhen importing the ADDM xml inventory into the staging database it fails with the error: ?ERROR: SQL Server database exception (0x80131904): Received an invalid column length from the bcp client for colid 8?SymptomsWhen importing the XML inve...
SummaryThis article will give user the instruction regarding on how to add or modify a column in Business Adapter Studio objects , if the column is not listed by default template. This instruction is only suitable for customer using FNMP On Premise ...
Summaryplink.exe may crash when using SSH private keys larger than 1kbSymptomsAn error occurs when attempting to run inventory on a non-windows device. Using keypair Authentication http Doing authentication against a non windows device User is root...
SummaryWhen performing an import using the ADDM out of the box adapter this fails with the following error : Unable to read data from the transport connection: The connection was closed.SymptomsWhen performing an import using the ADDM out of the box ...
SummaryWhat is Casper ARL and how is it imported and updated?QuestionWhat is Casper ARL and how is it imported and updated?AnswerThere are still customers who use Casper as a data source to supplement the evidence that is returned from Macs. There is...
SummaryThe Error "SoapFaultCode:5 System.Web.Services.Protocols.Soap" when starting ""/LICMAN/START" within SAP.SymptomsWhen running "/LICMAN/START" from within the SAP Admin Module the following error message can be seen at the bottom of the SAP w...
SummaryRemote Execution on none Windows machines fails with the error ?The server's host key does not match the one PuTTY has?.Symptoms When performing Remote Execution on none Windows machines this fails with the following error message: ?SSH comman...
SummaryOracle Enterprise Manager (OEM) Adapter fails with the error message "Object reference not set to an instance of an objectSymptomsWhen using the OEM adapter to generate the Oracle Inventory tnsNames.ora file that can be imported into FNMS this...
SummaryAn "An unexpected error occurred while reading the license" error is displayed when importing a new license into FlexNet Manager Suite.SymptomsWhen import a new license using the Managesoft.Activation.Wizard.exe the following error message is ...
SummaryDecommissioned Oracle database instances are still present even after updated Inventory has been performed and the instance has been removed from the host.Synopsis Decommissioned Oracle database instances are still present even after updated ...
SummaryWhen running a License Reconcile the following error is produced in the importer.log,"Error: Value cannot be null."SymptomsWhen running a License Reconcile the following error is produced in the importer.log and the license reconcile will be m...
SummaryThis article gives information about the DB migration script.SynopsisWhen performing DB upgrade from older to newer version of FNMS it fails with an error message "Migration cannot continue until all objects are owned by dbo. Please refer to ...
SummaryThis article addresses the issue where an application consumes a license despite its status being set to 'Ignored'.SynopsisWithin the Properties of a License you will see consumption showing on the Consumption tab, for example:The consumption ...
