Flexera Community

Apr 12, 2021

Description: This Knowledge base article will advise the customer who has Beacon AWS inventory connection by using configuring Connections to AWS using IAM Roles. The AWS External ID value is case-sensitive. Any incorrect case value could cause the ...

Jan 04, 2021

Starting from beacon version 14.2.0, Data Platform standalone extractors can be executed on the beacon to collect data using specific loader configurations (refer to the table below). The data will be imported into IT Visibility. Existing custom Da...

Dec 29, 2020

Symptoms: The App Portal customer may notice their ESDService has stopped unexpectedly. Diagnosis: For any issues where the ESD Service stops unexpectedly, looking at the event viewer log will typically provide a reason.. The following events may...

Oct 01, 2020

Summary This Knowledge Base article will explain what are the correct steps to stop/fail a running batch process if required in FlexNet Manager Suite. Synopsis For version 2015+, we introduced the BatchProcessTask.exe & BatchProcessTaskConsole.exe co...

Sep 24, 2020

Description A product defect has been identified which will cause the FNMS Compliance Reconcile failed in the Writer 'InstalledSoftwareAlerts' steps. Or an Red error while the user is viewing "VMware Inventory" page in UI. The failure message can ...

Jun 01, 2021

Hi @rudi_bissels In theory, our content library team will proactively make publisher updates once the team notices that accordingly. Of course, if the customer finds something before the team, you are welcome to simply to raise a support team to rea...

Apr 06, 2021

My pleasure @nikmil Kev

Mar 11, 2021

Hello Faten Usually agent issue we will recommend checking the agent program log files to start with. Whether it's inventory issue or upload process issue , we should usually get a clue from those log files. We noticed you already open the support ti...

Jan 26, 2021

Thank you for sharing this (if this is a 'FYI' instead of question)

Jan 24, 2021

Hi @adriana_a_pina2 There is a dedicate training team maintaining those material. I will suggest raising a support case to request that change. HTH

Flexera Community

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AWS connection via Configuring Connections to AWS using IAM Roles (External ID is Case sensitive)

Installing Data Platform Extractor to upload Data to IT Visibility

ESD Service Stops Unexpectedly

How to correctly fail a running batch process in FlexNet Manager Suite

FNMS License Reconcile failure at Writer 'InstalledSoftwareAlerts' - Error: Conversion failed when converting the nvarchar value '12.1.0.2.0' to data type int.

Re: How to manage changing vendor (Publisher) names?

Re: Extra points for Application Usage Tracking (AUT) in FNMP

Re: FlexNet Agent hasnt inventoried for more than 90 days

Re: File evidences cleanup

Re: Upgrading FNMS Training