FlexNet Manager Knowledge Base

FlexNet Manager Knowledge Base

How to Troubleshoot WebUI Red Bar Errors using the WebUI.log

2 1 1715
Summary Troubleshooting WebUI Red Bar Errors/Exceptions like: "An error has occurred on this page; you may need to refresh the page. Error ID:" Synopsis Red Bar errors like below are caused by unexpected data the WebUI receives from the database, whi...
by asbeta Wanderer

What is the difference between Oracle Database (Unknown Component) and Unspecified Edition?

0 2 513
SummaryThis article addresses the difference between Oracle Database (Unknown Component) and Unspecified EditionQuestionWhat is the difference between Oracle Database (Unknown Component) and Unspecified Edition?AnswerIn response to issues with recogn...
by Flexera amann Flexera

Oracle Inventory incorrectly shows the Advanced Security option as Used which then requires a License

0 3 571
SummaryOracle Inventory incorrectly shows the Advanced Security option as Used which then requires a LicenseSymptomsOracle Inventory incorrectly shows the Advanced Security option as Used which then requires a LicenseCauseThere was an issue in Oracle...
by dganurao Wanderer

Unable to link some Virtual machines to an Asset from Inventory Without Assets view

0 1 394
SummaryUnable to link some Virtual machines to an Asset from Inventory Without Assets viewSymptomsThis could be a known problem if you notice the following symptoms;1/ In the system setting page both the following are ON under Inventory>Virtual Machi...
by dganurao Wanderer

Users linked Customer Role can't change their password

0 1 574
SummaryOperators linked to a Customer Role cannot change their PasswordSynopsisOperators linked to a Customer Role cannot change their PasswordExample:Role called "HelpDesk". users/operators assigned this role can't change their password If they go t...
by rdejesus Wanderer

SQL Edition information from SCCM is Missing in FNMP

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SummaryObtain SQL Edition information from SCCM 2012 for FNMPSynopsisSCCM does not collect WMI information by default - this is required in order to identify the SQL Server edition and stop the "SQL Server Unspecified Edition" titles showing up.This ...
by dganurao Wanderer

How to enable Beacon Reverse Proxy Setup

1 4 1786
When setting up the Beacon its possible to route it through a reverse proxy, in the image above this is explained, The agents only have network availability to the reverse proxy server (Davecorp) However the agents will instead try and target the b...
by dcollins Flexera Alumni

How to remove a Data Connection and its imported data In FNMS

0 0 414
Within the FNMS WebUI, On your Data Inputs Page: From Web Help: This should take during the next full reconcile and will remove this connection along with any data from the FNMS DB that has been inserted by this connection, so If I removed an SCC...
by dcollins Flexera Alumni

Send email upon a managesoft error

1 0 482
When a managesoft component reports an error its possible to get windows to automatically email the entry, this only works for the older components (agent components) which are used both on the agent and some parts of the beacon Computer Manag...
by dcollins Flexera Alumni

How to enable Log Downloading in FNMS UI

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Within FNMS you have the ability on many pages including the System Tasks page below to download logs, you can perform this action in the administrator role, however, you can also enable this functionality for additional users. to do this, please fo...
by dcollins Flexera Alumni
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