Summary This article discusses the current support in the FlexNet inventory agent for running on IBM Z mainframe systems. Question Does the FlexNet inventory agent support IBM Z mainframe operating systems? Answer FlexNet inventory agent versions 19....
Summary This article explains how to suggest changes to the ARL, SKU Library, or PURL. Question How can I suggest changes to the FlexNet Manager Suite ARL, SKU Library, or PURL? Answer Flexera welcomes requests from our customers for updates to the A...
Summary What access is needed to configure inventory collection for Office 365 from the Graph API? These are the current credentials as of June 2020. This KB will be updated alongside any changes from Microsoft. Requirements The credentials requ...
SummaryFlexNet Manager for Engineering Applications 15.5 compatibility with non-flexlm based licenses serversQuestionIs FlexNet Manager for Engineering Applications 15.5 compatible with non-flexlm based vendors like RLM, WASY,HASP,MLM?AnswerThird Par...
The FlexNet inventory agent gathers inventory data from a range of sources on computers. This article details where data that that is subsequently imported and treated as file and installer evidence by FlexNet Manager Suite is sourced from. Installer...
The ECCN (Export Control Classification Number) for FlexNet Manager Suite is 5D002.c.1. In the ECCN: The first digit "5" is Commerce Control List (CCL) category Telecommunications and “Information Security” The second digit "D" is product group Soft...
Summary Software end of support life (EOSL) data for applications that are recognized as installed on at least one computer are exposed through various columns available on the License Compliance > Installed Applications grid in the FlexNet Manager S...
Symptoms: The Batch processor relies on Microsoft MSMQ to function. When FNMS is first configured, the private queues are created in MSMQ and the service account is provided full permission to these queues. Therefore, if the service account change...
Symptoms The inventory reading process reading data from an ILMT database running on SQL Server fails with an error similar to the following: SendInstallerEvidence (Transfer data from source 'ILMT' to FNMP) (VersionFrom: 9.2.3) Failed to execute R...
Overview In order to successfully connect to an Oracle Database instance to gather inventory, the inventory component (ndtrack) of the FlexNet inventory agent must be able to correctly guess the exact ORACLE_HOME environment variable that the instanc...
SummaryThe Device Role field is used for identifying the role of a machine in FNMS e.g. Backup, Failover etc. This article answers some general questions around this field including the answer to how the field can be updated.QuestionHow can the Devi...
Virus and malware scanning in line with your normal organizational standards and procedures should be performed on all computers that have FlexNet Manager Suite components installed. No exclusions related to FlexNet Manager Suite generally need to b...
Summary This article addresses whether Unix or Mac Agents can gather logged on user information. Question Is there a way to configure the Unix or Mac Agents to gather logged on user information? Answer From version 17, the FlexNet inventory agent now...
Summary This article addresses the difference between Oracle Database (Unknown Component) and Unspecified Edition Question What is the difference between Oracle Database (Unknown Component) and Unspecified Edition? Answer In response to issues with r...
SummaryWhat is the broker IP address when installing Agent 5.x?QuestionWhat should the broker IP address be when installing Agent 5.x?AnswerBy default this can be left as 0.0.0.0, this refers to the IP of the server where you are installing the Agent...
QuestionHow do we configure Flexera to inventory Linux systems for application that are not installed with RPM?Is there another way of identifying applications that are copied and not installed from RPM on Linux systems without running full scan?Answ...
Summary While FNMS 2019 R2 and earlier do not officially support the use of Microsoft's Chromium-based Edge browser, we have not noticed any issues specific to using this browser. Synopsis Microsoft released a new version of the Edge web browser ba...
Symptoms: In FNMS you will see duplicate records for the device. Where the duplicate device have missing Hardware information, this is due to an issue with the WMI classes in the device. The agent couldn't run its query to get the WMI classes. Dia...
AWS connection cannot remove the inventory device records that are linked to assets. This behavior is applied to all types of inventories. There is a rule in FNMS that "Where there is an computer asset record, there should be an inventory correspond...
Symptoms: When logged on to ServiceNow as a user that is a member of the x_fls_flexera_fnms.admin role, certain pages in the Flexera Integration app are unaccessible. When you click on the menu option, it displays the message "Security constraints p...
