FlexNet Manager Knowledge Base
What access is needed to configure inventory collection for Office 365?
Summary What access is needed to configure inventory collection for Office 365 from the Graph API? These are the current credentials as of June 2020. This KB will be updated alongside any changes from Microsoft. Requirements The credentials requ...
FlexNet Manager for Engineering Applications 15.5 compatibility with non-flexlm based licenses servers
SummaryFlexNet Manager for Engineering Applications 15.5 compatibility with non-flexlm based licenses serversQuestionIs FlexNet Manager for Engineering Applications 15.5 compatible with non-flexlm based vendors like RLM, WASY,HASP,MLM?AnswerThird Par...
What data does the FlexNet inventory agent gather as file and installer evidence?
The FlexNet inventory agent gathers inventory data from a range of sources on computers. This article details where data that that is subsequently imported and treated as file and installer evidence by FlexNet Manager Suite is sourced from. Installer...
What is the ECCN (Export Control Classification Number) for FlexNet Manager Suite?
The ECCN (Export Control Classification Number) for FlexNet Manager Suite is 5D002.c.1. In the ECCN: The first digit "5" is Commerce Control List (CCL) category Telecommunications and “Information Security” The second digit "D" is product group So...
Where can I access end of support life (EOSL) data for applications in the application recognition library (ARL)?
Summary Software end of support life (EOSL) data for applications that are recognized as installed on at least one computer are exposed through various columns available on the License Compliance > Installed Applications grid in the FlexNet Manager S...
How to Check and Recover Full Permission on MSMQ
Symptoms: The Batch processor relies on Microsoft MSMQ to function. When FNMS is first configured, the private queues are created in MSMQ and the service account is provided full permission to these queues. Therefore, if the service account change...
ILMT import Failed to execute Reader 'SendInstallerEvidence' Error: Invalid object name 'sam.software_facts'
Symptoms The inventory reading process reading data from an ILMT database running on SQL Server fails with an error similar to the following: SendInstallerEvidence (Transfer data from source 'ILMT' to FNMP) (VersionFrom: 9.2.3) Failed to execute R...
How the FlexNet inventory agent determines ORACLE_HOME on Unix-like operating systems when gathering Oracle Database inventory
Overview In order to successfully connect to an Oracle Database instance to gather inventory, the inventory component (ndtrack) of the FlexNet inventory agent must be able to correctly guess the exact ORACLE_HOME environment variable that the instanc...
How do I perform a bulk update of the Device Role field in FNMS?
SummaryThe Device Role field is used for identifying the role of a machine in FNMS e.g. Backup, Failover etc. This article answers some general questions around this field including the answer to how the field can be updated.QuestionHow can the Devi...
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