FlexNet Manager Knowledge Base

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Knowledge Base Articles

FlexNet Manager for Engineering Applications is performing poorly with ?Declining new events Queue size exceeds the limit? and deadlock errors, why is this?

SummaryFNMEA is performing poorly with ?Declining new events Queue size exceeds the limit? and deadlock errors, why is this?SymptomsA combination of one or more of the following error message is present in the log files of FNMEA: 2018-07-12 16:32:5...

dbarr by Level 3 Flexeran
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Report Log is located in wrong directory.

SummaryThis articles explains how to update the in license file for vendor daemon and options file.Synopsis The Report Log Path is set to the wrong folder and don't know how to change the path. Due to incorrect path not able to rotate report.Discuss...

mdoshi by Level 5
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Activity page is not updated when FlexNet Manager for Engineering Applications and Agents are running on Japanese or Chinese or Korean Windows OS

SummaryActivity page is not updated when FlexNet Manager for Engineering Applications and Agents are running on Japanese or Chinese or Korean Windows OSSymptomsEnvironment: FlexNet Manager for Engineering Applications 15.x or higherAgent 5.xCJK Windo...

eozawa by Flexera Alumni
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Error in FNM EA 2016 R1 for Few Tabs and pages

SymptomsWe have encountered errors in few tabs and pages after upgraded from 15.5 to FNM EA 2016 R1. Error as given below:"An unknown error has occurred. See the FlexNet application log for details. (Error: java.lang.NullPointerException)."CauseThis ...

dbarr by Level 3 Flexeran
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