FlexNet Manager Knowledge Base

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Knowledge Base Articles

Compliance Import fails with the error "Cannot open database "<Databasename>" requested by the login. The login failed."

Summary The Compliance Import fails with the error "Cannot open database "" requested by the login. The login failed.", this can been seen in the importer log file. Symptoms The Compliance Import fails with the following error message listed in the "...

dbarr by Level 3 Flexeran
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: ADDM Import fails with the error ?ERROR: SQL Server database exception (0x80131904): Received an invalid column length from the bcp client for colid 8?

SummaryWhen importing the ADDM xml inventory into the staging database it fails with the error: ?ERROR: SQL Server database exception (0x80131904): Received an invalid column length from the bcp client for colid 8?SymptomsWhen importing the XML inve...

dganurao by Level 6
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An "An unexpected error occurred while reading the license" error is displayed when importing a new license into FlexNet Manager Suite.

SummaryAn "An unexpected error occurred while reading the license" error is displayed when importing a new license into FlexNet Manager Suite.SymptomsWhen import a new license using the Managesoft.Activation.Wizard.exe the following error message is ...

dbarr by Level 3 Flexeran
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What does ?Unknown User" of a device mean ?

SummaryThis knowledge base article will describe and explain when our user based license will show user as 'Unknown User' and what steps you could do to avoid it.QuestionIn FlexNet Manager Platform product, the consumption tab of User based license w...

Kevin_Hou by Flexera Alumni
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How to Keep track of license Keys

SummaryHow to Keep track of license KeysSynopsisHow to Keep track of license KeysDiscussion This discussed withing the 9.2 FNMP Operations Guide In Chapter 16: License and records and Properties starting on page 575.

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