FlexNet Manager Knowledge Base

How to remove all software usage data from FlexNet Manager Suite

Scenario: You may wish to remove the current software usage data that is present within FlexNet Manager Suite – whether that is the raw usage displayed on Discovery & Inventory -> Raw Software Usage, or the ‘Last used date’ data that is present on...

jjensen Flexera Jul 07, 2020

FlexNet Manager Platform Legacy Versions FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 How To

FlexNet Beacon UI fails to load due to corrupted XML

Problem: When attempting to launch the FlexNet Beacon UI, an ERROR similar to the following is presented both in the UI and within the BeaconEngine.log: [ERROR] Failed to load schedule summary from 'C:\ProgramData\Flexera Software\Beacon\schedule....

jjensen Flexera Jul 07, 2020

Cloud FlexNet Manager Platform Legacy Versions FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 How To On-premises

Amending custom report visibility from the database

Problem: You need to edit/view a private report, but the owner of the report is not available to amend the report visibility themselves. Such a situation can occur if the colleague that created the report is on leave, or taking time off sick, etc. ...

jjensen Flexera Jul 07, 2020

FlexNet Manager Platform Legacy Versions FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 How To On-premises

How to link applications to a license created by a SKU but not linked to any applications

SummaryHow to link applications to a license created by a SKU but not linked to any applicationsSynopsisNot all the licenses generated from SKU can be linked to applications. We have quite a lot of SKUs from the SKU library that don?t have applicatio...

by acurry Flexera Alumni (Retired) Nov 07, 2012

FlexNet Manager Platform Legacy Versions How To On-premises

FlexNet Manager Suite On-Premises Error: 'The tracing framework threw exception on handling message format 'Matched to License :' Error in License Reconciliation

SummaryFlexNet Manager Suite On-Premises Error: 'The tracing framework threw exception on handling message format 'Matched to License :' Error in License ReconciliationSymptomsWhen running a Compliance Import or License Reconciliation in FlexNet Mana...

by acurry Flexera Alumni (Retired) Jul 31, 2012

Error Message FlexNet Manager Platform Legacy Versions On-premises

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