When setting up the Beacon its possible to route it through a reverse proxy, in the image above this is explained, The agents only have network availability to the reverse proxy server (Davecorp) However the agents will instead try and target the b...
Summary This article addresses the difference between Oracle Database (Unknown Component) and Unspecified Edition Question What is the difference between Oracle Database (Unknown Component) and Unspecified Edition? Answer In response to issues with r...
SummaryObtain SQL Edition information from SCCM 2012 for FNMPSynopsisSCCM does not collect WMI information by default - this is required in order to identify the SQL Server edition and stop the "SQL Server Unspecified Edition" titles showing up.This ...
Within the FNMS WebUI, On your Data Inputs Page: From Web Help: This should take during the next full reconcile and will remove this connection along with any data from the FNMS DB that has been inserted by this connection, so If I removed an SCC...
When a managesoft component reports an error its possible to get windows to automatically email the entry, this only works for the older components (agent components) which are used both on the agent and some parts of the beacon Computer Manageme...
Within FNMS you have the ability on many pages including the System Tasks page below to download logs, you can perform this action in the administrator role, however, you can also enable this functionality for additional users. to do this, please fo...
On your beacon rules that can execute (such as VMware rules) using the mgsipscan executable, however, there is no way in the GUI to set which network card you wish for the IPscan tool to actually use. Usually, it will be able to work this out witho...
"ERROR: Contacted the VMware Infrastructure server but failed to login errors" These errors generally occur when either a rule’s action has been set up incorrectly and it attempting tasks that are not relevant or the password store on the beacon per...
Sometimes when applying rules to run on beacons it’s easy to forget that the beacon itself also needs an authorised rule, usually, you can see this in the discovery logs as the following- Generating subnet ranges. 0 authorized ranges, 0 included ...
Summary An exemption reason was set but FNMS does not exclude the exemption configured virtual machine to calculate a PVU sub capacity point if the inventory source is ILMT Symptoms An exemption reason was set but FNMS does not exclude the exemption ...
SummaryThis article documents the Oracle License Optimization Report noted in FNMS-26234SymptomsEnhancement FNMS-26234 discusses new Oracle License Optimization Reports. The scripts to create these reports are attached to this article. ResolutionOnly...
SummaryThis article details the behaviour of the FlexNet Inventory Agent when a computer is shutdown, put in standby (sleep mode) or hibernateQuestionWhat is the FlexNet Inventory Agent behaviour when a computer is shutdown, put in standby (sleep mod...
SummaryOnDemand Cloud Solution (v10.0.5 Aug 2014 or earlier version), License entitlement counts (License quantity) will be incorrectly increased by the number of PO quantity when a new 'Software Maintenance' Purchase Order was added via 'Process' B...
Summary"Unexpected error" occurred when clicking the Download icon of the attached document that has "#" in the file nameSymptoms"Unexpected error" occurred when clicking the Download icon of the attached document that has "#" in the file name.webui....
SummaryThis article will describe an error you will get in the FnmpXenAppAgent.exe with the message "An unhandled error occured while attempting to process the application 'SOME APP'. An item with the same key has already been added". The affected v...
SummaryThis article documents the enhancement surrounding an improvement to the control of how long Oracle data is retained before being deleted when no longer being inventoried. This enhancement is available in FNMS-32773SymptomsGiven the following...
Summary This article discusses the issue where FlexNet Manager Suite is unable to detect edition information for the Adobe Acrobat DC application. Symptoms FlexNet Manager Suite is unable to determine edition information for the Adobe application 'Ac...
SummaryWhen importing the ADDM xml inventory into the staging database it fails with the error: ?ERROR: SQL Server database exception (0x80131904): Received an invalid column length from the bcp client for colid 8?SymptomsWhen importing the XML inve...
SummaryThis article covers the scenario when migrating from 9.2.3 to the Web UI where you get a NULL error trying to insert the 'ImporterString' column into table 'dbo.InstallerEvidenceType'SymptomsYou can identify this issue by seeing an error simil...
SummaryNon-Windows Inventory fails with Certificate Revocation errorSymptomsWhen running inventory on non-Windows machines, you may see the following error if you are using HTTPS to upload the inventory (*.ndi) files to the Beacon even if you have th...
