FlexNet Manager Knowledge Base

FlexNet Manager Knowledge Base

Users linked Customer Role can't change their password

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SummaryOperators linked to a Customer Role cannot change their PasswordSynopsisOperators linked to a Customer Role cannot change their PasswordExample:Role called "HelpDesk". users/operators assigned this role can't change their password If they go t...
by rdejesus Wanderer

Software Usage Metering - How to Monitor Unknown Product Known?

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Summary How to implement usage tracking on UNKNOWN PRODUCTS's Synopsis When the below can be seen in your tracker log, (once usage tracking has been setup) it means you will not be getting monitoring usage on the application."C:\Windows\Temp\Manageso...
by Flexera jkeighley Flexera

Output for 'ndschedag -e' on a managed device only shows a single 'Daily Heartbeat' event

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Problem: When running ndschedag -e on a managed device, the resulting output only shows the schedule for one event, named ‘Daily Heartbeat’. Solution: When a managed device downloads its initial policy following installation, this policy will inc...
by Flexera jjensen Flexera

Flexera Software Application Recognition Library (ARL) update process

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Summary This article outlines the processes involved in updating the FlexNet Manager Suite (FNMS) Application Recognition Library (ARL). Included in this article is information about the Flexera Software factory process, the automatic update process,...
by acurry Flexera Alumni (Retired)

FNMS Logging Reference

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Introduction The following log files and locations are used to within the FNMS product. If you see a log file that you are not expecting or are having trouble finding a log file, make sure you have considered the following key points: The Presentat...
by Flexera dcollins Flexera
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