FlexNet Manager Knowledge Base

What is the difference between Oracle Database (Unknown Component) and Unspecified Edition?

Summary This article addresses the difference between Oracle Database (Unknown Component) and Unspecified Edition Question What is the difference between Oracle Database (Unknown Component) and Unspecified Edition? Answer In response to issues with r...

by amann Flexera Alumni Jul 22, 2021

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Users linked Customer Role can't change their password

SummaryOperators linked to a Customer Role cannot change their PasswordSynopsisOperators linked to a Customer Role cannot change their PasswordExample:Role called "HelpDesk". users/operators assigned this role can't change their password If they go t...

by rdejesus Level 4 Nov 06, 2020

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Software Usage Metering - How to Monitor Unknown Product Known?

Summary How to implement usage tracking on UNKNOWN PRODUCTS's Synopsis When the below can be seen in your usageagnet log, (once usage tracking has been setup) it means you will not be getting monitoring usage on the application.Session logging: UNKNO...

by jkeighley Flexera Alumni Sep 18, 2020

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Output for 'ndschedag -e' on a managed device only shows a single 'Daily Heartbeat' event

Problem: When running ndschedag -e on a managed device, the resulting output only shows the schedule for one event, named ‘Daily Heartbeat’. Solution: When a managed device downloads its initial policy following installation, this policy will inc...

by jjensen Flexera Alumni Sep 18, 2020

SQL Edition information from SCCM is Missing in FNMP

SummaryObtain SQL Edition information from SCCM 2012 for FNMPSynopsisSCCM does not collect WMI information by default - this is required in order to identify the SQL Server edition and stop the "SQL Server Unspecified Edition" titles showing up.This ...

by dganurao Level 6 Jul 13, 2020

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How to remove a Data Connection and its imported data In FNMS

Within the FNMS WebUI, On your Data Inputs Page: From Web Help: This should take during the next full reconcile and will remove this connection along with any data from the FNMS DB that has been inserted by this connection, so If I removed an SCC...

by dcollins Flexera Alumni Jun 30, 2020

Send email upon a managesoft error

When a managesoft component reports an error its possible to get windows to automatically email the entry, this only works for the older components (agent components) which are used both on the agent and some parts of the beacon Computer Manag...

by dcollins Flexera Alumni Jun 30, 2020

How to enable Log Downloading in FNMS UI

Within FNMS you have the ability on many pages including the System Tasks page below to download logs, you can perform this action in the administrator role, however, you can also enable this functionality for additional users. to do this, please fo...

by dcollins Flexera Alumni Jun 30, 2020

LDAP command used when the beacon runs an active directory import

SynopsisThe FNMS beacon calls ActiveDirectoryImport.exe which uses a Windows system API for querying AD. It first obtains a list of all the organizational units (OU). The specific search for each OU to obtain users is then:( &(objectCategory=person)(...

by pikeda Flexera Alumni Feb 28, 2020

An exemption reason was set but FNMS does not exclude the exemption configured virtual machine to calculate a PVU sub capacity point if the inventory source is ILMT

Summary An exemption reason was set but FNMS does not exclude the exemption configured virtual machine to calculate a PVU sub capacity point if the inventory source is ILMT Symptoms An exemption reason was set but FNMS does not exclude the exemption ...

by eozawa Flexera Alumni Aug 02, 2019

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