Flexera Community

Jul 07, 2020

The ndtrack component of FlexNet inventory agent is responsible for tracking license consumption. Because it gathers large amounts of file evidence, it has the highest CPU usage of FlexNet Manager suite's components. There are, however, some preferen...

Jul 23, 2019

This article aims to provide some guidance on how to gather the relevant information required by our Technical Support teams to provide a timely response to any issues encountered while using FlexNet Code Insight. When contacting our Technical Suppor...

Jul 12, 2019

Symptoms: The following error may be encountered during an installation of FlexNet Code Insight: Preparing to install Extracting the JRE from the installer archive... Unpacking the JRE... Extracting the installation resources from the installer arch...

May 30, 2019

Symptoms: An issue has been identified when using the 'httpclient.proxy-autodetect=false' setting to force the system to use the HTTP proxy settings in core.proxy.server.properties and using a proxy server which authenticates via LDAP. When an elect...

Feb 26, 2019

SummaryThis article discusses how to configure TFS for use with HTTPS in FlexNet Code InsightSynopsisSteps to resolve the issue TFS HTTPS(sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPath...

Dec 10, 2020

Hi @tahkhan, Thank you for your message. Can you please confirm whether you are able to use ping between the core and scan servers to ensure there is no network related issues between the two servers? Can you also please confirm whether there are any...

Aug 19, 2020

Hi @pulkit_lall, Thank you for your message. We have a knowledge base article which covers a wide variety of scripting topics including adding workspace reports to the public API's executed through ScriptRunner in FlexNet Code Insight 6.X. This artic...

Jun 29, 2020

Hi @kast_adobe, Can you please check the permissions on the '/data/source/uploadToScan' directory to ensure full access is available? With this being a manually created directory it is possible that not all users have access to the directory in order...

Apr 18, 2019

Hi @lpopescu, You are correct that the access to the scan server has been restricted in the 2019 R1 release. The steps to reverse this change are included below: This setting is controlled by the show.full.scan.server.file.system.tree value in the PA...

Apr 18, 2019

Hi @lpopescu , Leaving the my.cnf set to UTF-8 will be fine. You do not need to perform these changes as these are handled for you by the product. I can also confirm that no further changes to the my.cnf file are required. Kind Regards, Jon

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Common causes of high CPU usage by the ndtrack component of FlexNet inventory agent

FlexNet Code Insight Triage and Preliminary Troubleshooting

JRE libraries are missing or not compatible error during FlexNet Code Insight installation

Electronic update fails when using using a HTTP proxy authenticated through LDAP

Setting up TFS with HTTPS in FlexNet Code Insight

Re: Unable to create additional scan server

Re: Palamida: Getting reports using commandline (APIs) in version 6

Re: Unclear error when working with uploadtoscan via REST API

Re: FNCI (2018 – 2019.R1) “Upload Project Codebase” and “Version Control Instances” do not coexist?

Re: FNCI 2019.R1 - "MySQL New Character Set Default is utf8mb4" and /etc/my.cnf settings.