We recently had one VM that is part of a RightScale deployment get corrupt and had to be recreated from a backup. The new VM has a different Resource UID/vmware UUID than the original so will not terminate properly when the deployment is terminated. ...
Background Information The RightScale monitoring system shows that there are high CPU events but it is not being caused by one of the processes that is actually being monitored such as httpd or mysqld. How can I identify which process is causing the...
Removing Right link features from your environment. This knowledge base will answer some common asked questions regarding wat happens when removing a cloud from RightScale. The most common asked question is will disconnecting a cloud remove reso...
In optima, it is possible for a Flexera engineer to change the currency symbol that is reported on all dashboards. This however will not affect any values as no currency conversion is carried out and only the symbol on the account will change. A cur...
Overview There is a new option in the Cloud configuration file that was added from RCA-V Release v1.2 to circumvent some of the issues related to floppy drive usage that caused server launches to fail from time to time. In order to modify the Cloud ...
Hello!I need help to create an additional action for the CloudApp.That action has multiple parameters.Im struggling to make a dynamic content of one of those parameters.The same function with a parameter works fine with launch operation but it`s simp...
Hello!I've been trying to figure out a way to get this simple information via Flexera's API, but I cannot.I wanted to know how long an instance has been running, how long it was stopped, terminated, etc.There is a Recent Activity Stream available on ...
I try to create jwt token using jwt_encode($algorithm, $payload, $key, $header_fields) (from https://docs.rightscale.com/ss/reference/rcl/v2/ss_RCL_functions.html#miscellaneous-jwt_encode)But when I upload CAT file to Designer I got - Unknown functio...
