FlexNet Manager Knowledge Base

ServiceNow exports failing due to incompatible TLS versions

Symptoms: When running a ServiceNow export from FNMS to ServiceNow, you may encounter one or more errors related to connection or secure channel errors such as: ServiceNowConnectionTest.SendTestConnection: Error Checking Connetion to endpoint: api/...

ccrawford Flexera Oct 04, 2019

Analytics/Cognos – Connection to SQL Server Fails When Server is Configured to use TLS 1.2

Symptoms: When trying to connect Cognos to your SQL Server, you may see an error like: Error: "SQL Server did not return a response. The connection has been closed." Diagnosis: If your SQL Server is configured to only communicate via TLS 1.2, you wi...

WheresThePizza Flexera Aug 28, 2019

cognos TLS

InstallCognos.ps1 script fails if service account is a member of an AD group that doesn't exist

Description The InstallCognos.ps1 script fails with the following error when the service account is a member of an AD group that doesn't exist. ERROR: The Flexera Analytics install script failed: An error occurred while enumerating through a collect...

shirase Flexera May 14, 2019

FlexNet Manager Suite Update 01 for ServiceNow Integration App 3.2

Summary This article contains a new update set (FNMS_ServiceNow_Integration_v32_Update-01.xml) that is used to upgrade the FlexNet Manager Suite Integration App for ServiceNow v3.2. This update set is only to be used if you have previously installe...

GregBirk Flexera Apr 11, 2019

FlexNet Manager Knowledge Base