FlexNet Manager Knowledge Base

Users missing from search results when creating accounts in FNMS On-Premises

Symptoms: When creating accounts in FlexNet Manager Suite On-Premises, under the Accounts -> All Accounts page, the search results do not contain all of the Users that you were expecting to see. Diagnosis: When generating the results for the fly-d...

by jjensen Flexera Alumni Feb 09, 2021

FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 FlexNet Manager Suite 2019 R2 On-premises

Unable to delete disabled beacon

Description When attempting to delete a beacon in disabled status in the Beacons view, a red bar error occurs.The beacon remains undeleted. Workaround Change the beacon status before attempting to delete. Or Run the query below on the complian...

NameTooShort Flexera Dec 23, 2020

FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 FlexNet Manager Suite 2019 R2 On-premises

No license consumption on devices with custom roles

Description If an inventory is updated with a nondefault role, the inventory does not consume any license.This is due to an incorrectly populated flag in the database. This can be confirmed with the query below:select * from ComplianceComputerRole...

NameTooShort Flexera Dec 23, 2020

FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 FlexNet Manager Suite 2019 R2 On-premises

Data export from FNMS to ServiceNow

Currently, the data export from FNMS to ServiceNow includes all the three different records types (Hardware inventory, Installed applications, Contracts). So if there are massive data to be processed, it may take a long time to complete. If you want...

fnishikado Flexera Dec 15, 2020

FlexNet Manager Suite 2019 R1 How To

InstallCognos.ps1 script fails if service account is a member of an AD group that doesn't exist

Description The InstallCognos.ps1 script fails with the following error when the service account is a member of an AD group that doesn't exist. ERROR: The Flexera Analytics install script failed: An error occurred while enumerating through a collect...

shirase Flexera Sep 18, 2020

Bug Defect Report Error Message FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 FNMS

FlexNet Manager Knowledge Base