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FlexNet Manager Knowledge Base

FlexNet Manager Knowledge Base

FNMS Integration with ServiceNow - Installations Missing in ServiceNow

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Symptoms: After performing a full applications export from FNMS to ServiceNow, there are missing installations in ServiceNow which exists in FNMS. The applications do not exist in the staging table for ServiceNow, indicating that it was not brought...
by Flexera Jellou Flexera Jul 01, 2021
FlexNet Manager Cloud FlexNet Manager Suite 2014 R3 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 FlexNet Manager Suite 2020 R1 FlexNet Manager Suite 2020 R2 FNMS Cloud FNMS On-premises ServiceNow Servicenow integration

Script to create an Oracle user with the access required for Oracle Database inventory collection

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Summary This article describes the procedure to use the Flexera Software-provided script to create an Oracle user for Oracle database inventory collection. Synopsis Although Flexera Software recommends inventory collection through Flexera inventory c...
by Moderator akline Moderator Mar 01, 2021
FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2015 R2 SP4 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 On-premises Product & Release Info

Users linked Customer Role can't change their password

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SummaryOperators linked to a Customer Role cannot change their PasswordSynopsisOperators linked to a Customer Role cannot change their PasswordExample:Role called "HelpDesk". users/operators assigned this role can't change their password If they go t...
by rdejesus Wanderer Nov 06, 2020
FlexNet Manager Suite 2014 R2 FlexNet Manager Suite 2014 R3 FlexNet Manager Suite 2015 FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2015 R2 SP4 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 On-premises Product & Release Info

Software Usage Metering - How to Monitor Unknown Product Known?

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Summary How to implement usage tracking on UNKNOWN PRODUCTS's Synopsis When the below can be seen in your usageagnet log, (once usage tracking has been setup) it means you will not be getting monitoring usage on the application.Session logging: UNKNO...
by jkeighley Flexera Alumni Sep 18, 2020
FlexNet Manager Suite 2014 R3 FlexNet Manager Suite 2015 FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2015 R2 SP4 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 How To On-premises

Output for 'ndschedag -e' on a managed device only shows a single 'Daily Heartbeat' event

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Problem: When running ndschedag -e on a managed device, the resulting output only shows the schedule for one event, named ‘Daily Heartbeat’. Solution: When a managed device downloads its initial policy following installation, this policy will inc...
by jjensen Flexera Alumni Sep 18, 2020
Cloud FlexNet Manager Platform 9.2 FlexNet Manager Platform Legacy Versions FlexNet Manager Suite 2015 FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2015 R2 SP4 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 On-premises Question

Flexera Software Application Recognition Library (ARL) update process

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Summary This article outlines the processes involved in updating the FlexNet Manager Suite (FNMS) Application Recognition Library (ARL). Included in this article is information about the Flexera Software factory process, the automatic update process,...
by acurry Flexera Alumni Sep 11, 2020
FlexNet Manager Platform 9.2 FlexNet Manager Suite 2014 R3 FlexNet Manager Suite 2015 FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2015 R2 SP4 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 On-premises Product & Release Info

SQL Edition information from SCCM is Missing in FNMP

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SummaryObtain SQL Edition information from SCCM 2012 for FNMPSynopsisSCCM does not collect WMI information by default - this is required in order to identify the SQL Server edition and stop the "SQL Server Unspecified Edition" titles showing up.This ...
by dganurao Wanderer Jul 13, 2020
FlexNet Manager Suite 2014 FlexNet Manager Suite 2014 R2 FlexNet Manager Suite 2014 R3 FlexNet Manager Suite 2015 FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2016 R1 SP1 FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 How To On-premises

How to enable Beacon Reverse Proxy Setup

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When setting up the Beacon its possible to route it through a reverse proxy, in the image above this is explained, The agents only have network availability to the reverse proxy server (Davecorp) However the agents will instead try and target the b...
by dcollins Flexera Alumni Jul 09, 2020
Cloud FlexNet Manager Suite 2014 FlexNet Manager Suite 2014 R2 FlexNet Manager Suite 2014 R3 FlexNet Manager Suite 2015 FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2015 R2 SP4 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 How To On-premises

How to remove a Data Connection and its imported data In FNMS

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Within the FNMS WebUI, On your Data Inputs Page: From Web Help: This should take during the next full reconcile and will remove this connection along with any data from the FNMS DB that has been inserted by this connection, so If I removed an SCC...
by dcollins Flexera Alumni Jun 30, 2020
Cloud FlexNet Manager Suite 2014 FlexNet Manager Suite 2014 R2 FlexNet Manager Suite 2014 R3 FlexNet Manager Suite 2015 FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2015 R2 SP4 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 FlexNet Manager Suite 2019 R2 How To On-premises

Send email upon a managesoft error

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When a managesoft component reports an error its possible to get windows to automatically email the entry, this only works for the older components (agent components) which are used both on the agent and some parts of the beacon Computer Manag...
by dcollins Flexera Alumni Jun 30, 2020
Cloud FlexNet Manager Suite 2014 FlexNet Manager Suite 2014 R2 FlexNet Manager Suite 2014 R3 FlexNet Manager Suite 2015 FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2015 R2 SP4 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 FlexNet Manager Suite 2019 R2 How To On-premises

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