FlexNet Manager Knowledge Base

FlexNet Manager Knowledge Base

How to Troubleshoot WebUI Red Bar Errors using the WebUI.log

2 1 1725
Summary Troubleshooting WebUI Red Bar Errors/Exceptions like: "An error has occurred on this page; you may need to refresh the page. Error ID:" Synopsis Red Bar errors like below are caused by unexpected data the WebUI receives from the database, whi...
by asbeta Wanderer

What is the difference between Oracle Database (Unknown Component) and Unspecified Edition?

0 2 519
SummaryThis article addresses the difference between Oracle Database (Unknown Component) and Unspecified EditionQuestionWhat is the difference between Oracle Database (Unknown Component) and Unspecified Edition?AnswerIn response to issues with recogn...
by Flexera amann Flexera

Changes Are Not Saved When Re-ordering Columns or Applying Filters to Edit a Custom Report

5 13 3790
Summary When re-ordering columns or applying filters to edit a custom report, these changes are not saved. Symptoms When re-ordering columns or applying filters to edit a custom report these changes are not saved and do not appear in the next run of ...
by Flexera dbarr Flexera

Error when beacon is downloading importer.xml

1 1 471
SummaryThis article covers an error you may encounter if your inventory beacon does not have enough free disk space.SymptomsWe are seeing a different error in the importer logs on the inventory beacon server where it cannot download the importer.xml....
by cingham Wanderer

Script to create an Oracle user with the access required for Oracle Database inventory collection

2 1 2624
Summary This article describes the procedure to use the Flexera Software-provided script to create an Oracle user for Oracle database inventory collection. Synopsis Although Flexera Software recommends inventory collection through Flexera inventory c...
by Moderator akline Moderator

Oracle Inventory incorrectly shows the Advanced Security option as Used which then requires a License

0 3 575
SummaryOracle Inventory incorrectly shows the Advanced Security option as Used which then requires a LicenseSymptomsOracle Inventory incorrectly shows the Advanced Security option as Used which then requires a LicenseCauseThere was an issue in Oracle...
by dganurao Wanderer

Unable to link some Virtual machines to an Asset from Inventory Without Assets view

0 1 395
SummaryUnable to link some Virtual machines to an Asset from Inventory Without Assets viewSymptomsThis could be a known problem if you notice the following symptoms;1/ In the system setting page both the following are ON under Inventory>Virtual Machi...
by dganurao Wanderer

Users linked Customer Role can't change their password

0 1 580
SummaryOperators linked to a Customer Role cannot change their PasswordSynopsisOperators linked to a Customer Role cannot change their PasswordExample:Role called "HelpDesk". users/operators assigned this role can't change their password If they go t...
by rdejesus Wanderer

Software Usage Metering - How to Monitor Unknown Product Known?

2 2 3546
Summary How to implement usage tracking on UNKNOWN PRODUCTS's Synopsis When the below can be seen in your usageagnet log, (once usage tracking has been setup) it means you will not be getting monitoring usage on the application.Session logging: UNKNO...
by jkeighley Flexera Alumni
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