Summary This article provides details on the enhancement request to be able to search by SKU (Stock Keeping Unit). Symptoms An enhancement request has been raised to fulfil the ability to use a given SKU - assuming the purchase has an identified SKU ...
Description * This issue impacts on Managed Service Provider where multiple tenants are running. After an FNMS license is updated, end-users see "Sign In Failure" when logging in to MSP (ManagedServiceProvider) where SSO (SingleSignOn) is enabled. T...
Symptoms: The Azure connector doesn't run successfully after upgrading to 2019 R2 if the service principal has Read permission at tenant top level and has access to all subscriptions. Diagnosis: getting the below error in importer log since upgrad...
Summary This article provides a hot-fix for when an error is experienced during the execution of the 'SnapshotConsumptionData' exporter. Symptoms The Data warehouse export task is showing as failed in your FNMS environment, and the failure is observe...
Symptoms A Discovery and inventory rule scheduled task staying in a state of ‘in progress’ in a multiple beacon configuration There are 2 known issues related to this: Issue 1: Targeting over different subnets This issue stems from the way the batch ...
SummaryThis article describes the issue that some machines in the range of the subnets setting may be classified in "Unmanaged Devices" when they have multiple IP addresses and how to avoid the issue.SymptomsSome machines are listed in "Unmanaged Dev...
SymptomsPlease consider the following scenario: - Select an existing Purchase Order ? or even create a new one - Select an Purchase Order Line that is not linked to an Entitlement ? or create a new PO Line and assign a license directly by the ?Licens...
SummaryIn the more recent versions of XenApp (7.9+), Citrix recommends using 3 separate databases including Logging, Monitoring, and Site. This article discusses support for this configuration.SymptomsIn the more recent versions of XenApp/XenDesktop...
SummaryNessus vulnerability scans indicate issues with ClickJackingSymptomsNessus vulnerability scans indicate FNM application potentially vulnerable to Clickjacking The following pages do not use a clickjacking mitigation response header and contain...
SummaryFailed to execute Writer 'RemoteApplicationsByFileEvidenceTempTables' due to inserting duplicate key in object 'dbo.#RemoteServerFileEvidence'SymptomsReconcile fails after XenApp Agent integration on Writer 'RemoteApplicationsByFileEvidenceTem...
SummaryLocation names being truncated at 64 characters if data is imported via one-off uploadSymptomsHelp page in FlexNet Manager Suite Help > System Menu > Data Inputs > Business Data Tab > Enterprise Group Upload describes template of import data a...
SummaryThe Inventory Beacon?s ?Upload Flexera logs and inventories? scheduled task is failing with an 0x1 code.SymptomsThe ?Upload Flexera logs and inventories? scheduled task is failing with an 0x1 code: The uploader.log, located in the "Temp\M...
SummaryThis service pack fixes various issues which have been identified with the FlexNet Manager Platform and Flexera Inventory Manager 9.2 releases. For full details of the issues resolved please see the attached release notes documents.SymptomsThi...
SummarySome computers are missing in the All Inventory after upgrading the system to FNMS 2017R2. The serial number of them are in the blacklist.SymptomsSome computers are missing in the All Inventory after upgrading the system to FlexNet Manager Sui...
SummaryWhen installing the OS X agent on Yosemite 10.10 you may get an error saying that the SystemStarter file cannot be found, this article provides the details for this issue.SymptomsError message during installation of the FNMS inventory agent fo...
SymptomsIf I export a list of inventory devices with duplicate computer names and then export a list from the data model the list are totally different. I'm just trying to understand why. Please see the attached from the exports.CauseThe list of devi...
SymptomsError when running the reconcile: 2018-12-10 09:44:09,760 [INFO ] Completed with error in 0 seconds.2018-12-10 09:44:09,760 [INFO ] Released application lock Reader_16ce1598-cdef-4729-ad38-4c2b98bcb997_Computer_ALL2018-12-10 09:44:09,760 [ERR...
Summaryndtrack.exe does not generate .ndi file in the specified foleder when it is specified as '-o MachineZeroTouchDirectory="C:\"'SymptomsThe following command expects that a .ndi file will be generated under "C:\", but it will be not generated und...
SummaryIncorrect BeaconUID causes BeaconStatus data not to be linked to the beacon and updated in the WebUI.SymptomsThe BeaconUID is used to link the beacon status files to the relevant Beacon in the database, this data is used to update the status o...
SummaryThe Inventory Manager database is growing in size, what could be the cause?Symptoms When reviewing the Inventory Manager database this grows after each compliance import by a large amount, what could cause this? CauseThere main factor that ...
