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- Error Displayed on Filtering / Sorting 'Recommended change' Column in Recommend License Changes Grid
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Error Displayed on Filtering / Sorting 'Recommended change' Column in Recommend License Changes Grid
Error Displayed on Filtering / Sorting 'Recommended change' Column in Recommend License Changes Grid
Summary
This KB article addresses an issue where filtering or sorting the 'Recommended change' column displays an error message and the webui.log will contain the following error: 'Cannot query a data store using criterion "[RecommendedChange]"'Symptoms
When trying to access the Recommended License Changes page in the Web UI an error message will be received stating 'An error has occurred while retrieving information; you may need to refresh the page.'Steps To Reproduce
1. Open FlexNet Manager Suite;2. Select License Compliance -> Recommended License Changes page;
3. Sort or filter Recommended change column or apply a search. At this point an error message will be returned.
4. The issue can be confirmed by examining the WebUI.log located: C:\ProgramData\Flexera Software\Compliance\Logging\WebUI
The error will begin with the following two lines:
[ERROR 2015-08-18 16:26:25,708 68684ms UiHelper_Grid ] Error retrieving data System.ArgumentException: Cannot query a data store using criterion "[RecommendedChange]" that uses a non-persistent property 'RecommendedChange'.
Resolution
This bug is fixed in FlexNet Manager Suite 2018 R1.Workaround
There is no known workaround.Labels (13)
Labels:
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Defect Report
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FlexNet Manager Suite 2015 R2
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FlexNet Manager Suite 2015 R2 SP1
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FlexNet Manager Suite 2015 R2 SP2
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FlexNet Manager Suite 2015 R2 SP3
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FlexNet Manager Suite 2015 R2 SP4
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FlexNet Manager Suite 2015 R2 SP5
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FlexNet Manager Suite 2016
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FlexNet Manager Suite 2016 R1 SP1
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FlexNet Manager Suite 2017 R1
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FlexNet Manager Suite 2017 R2
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FlexNet Manager Suite 2017 R3
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On-premises
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