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Error Displayed on Filtering / Sorting 'Recommended change' Column in Recommend License Changes Grid

Error Displayed on Filtering / Sorting 'Recommended change' Column in Recommend License Changes Grid

Summary

This KB article addresses an issue where filtering or sorting the 'Recommended change' column displays an error message and the webui.log will contain the following error: 'Cannot query a data store using criterion "[RecommendedChange]"'

Symptoms

When trying to access the Recommended License Changes page in the Web UI an error message will be received stating 'An error has occurred while retrieving information; you may need to refresh the page.'

Steps To Reproduce

1. Open FlexNet Manager Suite;
2. Select License Compliance -> Recommended License Changes page;
3. Sort or filter Recommended change column or apply a search. At this point an error message will be returned.
4. The issue can be confirmed by examining the WebUI.log located: C:\ProgramData\Flexera Software\Compliance\Logging\WebUI

The error will begin with the following two lines:
[ERROR 2015-08-18 16:26:25,708 68684ms UiHelper_Grid         ] Error retrieving data
System.ArgumentException: Cannot query a data store using criterion "[RecommendedChange]" that uses a non-persistent property 'RecommendedChange'.


Resolution

This bug is fixed in FlexNet Manager Suite 2018 R1.

Workaround

There is no known workaround.
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Version history
Last update:
‎Jun 09, 2018 02:09 AM
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