FlexNet Manager Knowledge Base

Agent installer for Debian Linux OS is not downloadable from Web UI

Summary This article describes the location of the FlexNet inventory agent Debian Linux package (.deb) installer. Symptoms The FlexNet inventory agent Debian Linux package (.deb) installer is not available for download rom the from web UI. If you cho...

by shirase Flexera Alumni Mar 08, 2023

Error Message

FlexNet Manager for Engineering Applications redirecting to HTTPS and inaccessible after applying 2022 R1 SP1

After applying the latest service pack (SP1) to your FlexNet Manager for Engineering Applications 2022 R1 install, you may be redirected to a URL using HTTPS when trying to access the web interface. Once you’ve installed Service Pack 1, a redirect v...

sjackson Level 4 Flexeran Feb 13, 2023

Defect Report Error Message FlexNet Manager for Engineering Applications 2021 R1 How To

Microsoft data link error when connecting to SQL server in Business Adapter Studio

The Microsoft Data Link Error can occur when testing Business Adapter Studio's connection to Microsoft SQL Server during the "initializing provider" step. This error often occurs because the beacon doesn't have the correct native client installed. Th...

dhurst Level 3 Flexeran Feb 09, 2023

Error Message

Certificate revocation issues while using the Flexera Kubernetes inventory agent

Certificate revocation issues can occur with the Flexera Kubernetes agent when applying a custom CA certificate bundle. When using a custom CA certificate bundle, a volume is mounted within the container at /var/opt/managesoft/etc/ssl. When the stor...

JJacildo Level 5 Flexeran Feb 06, 2023

Error Message Flexera One ITAM FlexNet Manager Suite How To KRM Agent kubernetes

SSL issues with the Flexera Kubernetes inventory agent

When the Flexera Kubernetes inventory agent is configured for HTTPS protocol, it uses the standard bundle of trusted Certificate Authorities (CA) as distributed by Mozilla. However, if the beacon server's upload endpoint certificate is signed by an u...

JJacildo Level 5 Flexeran Feb 06, 2023

Error Message Flexera One ITAM FlexNet Manager Suite How To KRM Agent kubernetes

Compliance Trend report generates blank

If your Compliance Trend report generates blank, there are a couple of things you can initially troubleshoot for: Spelling errors: Verify database names are spelled correctly and make corrections if needed. For example, the Compliance Trend report...

malderton Level 5 Flexeran Feb 02, 2023

Error Message

Error when accepting multiple recommended asset links

Linking an inventory to a recommended asset is a complex process that FlexNet Manager Suite performs. When you select the Accept Link button located on the inventory pages, it links the asset from the Recommended asset link column to the ComplianceCo...

mtakahashi Level 3 Flexeran Jan 04, 2023

Cloud Error Message

Oracle database inventory fails with "OLE DB provider for Provider=OraOLEDB.Oracle is not installed" error

To gather Oracle Database inventory from a beacon, you need the 32-bit version of Oracle Provider for OLE DB installed on your system. If this driver isn't installed, or if it's installed improperly, you will see errors in the trace level log files ...

Flex-Jeremy Technical Writer Dec 21, 2022

Error Message Oracle

Could not load file or assembly 'sapnco_utils.dll' or one of its dependencies error

Microsoft Visual C++ redistributable is required on the inventory beacon's endpoint. If you see the below error when uploading data from the beacon, it suggests Microsoft Visual C++ redistributable is missing from the device. Internal error 500 Serv...

dhurst Level 3 Flexeran Nov 17, 2022

Error Message

vCenter scan fails with MgsIPScan error

When performing vCenter discovery, the MgsIPScan error can occur on beacon versions 17.0 and previous if you’re using an outdated version of NpCap. When the MgsIpScan error occurs The .err file on the beacon will show: dnet: Failed to open device e...

ppiatkowski Level 3 Flexeran Sep 26, 2022

Error Message On-premises

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