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FlexNet Manager Knowledge Base

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Knowledge Base Articles

Beacon Downgrade from manual upgrade

Summary: After upgrading from version x to a newer version. You might choose to upgrade your beacon or agent manually. Once this has been done, there is a chance, or you noticed that the agent or beacon downgrade from the most recent version to a...

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mcavanagh by Level 6 Flexeran
  • 1611 Views
  • 0 comments
  • 2 kudos

ComplianceUpload Fails to Check Revocation for the Certificate in FlexNet Manager Suite Cloud

Summary ComplianceUpload fails to check revocation for the certificate Symptoms ComplianceUpload fails in ComplianceUpload fails to check revocation for the certificate in FlexNet Manager Suite Cloud with the following error messages in ComplianceUpl...

eozawa by Flexera Alumni
  • 2131 Views
  • 1 comments
  • 2 kudos

How can the FlexNet Manager Suite ServiceNow export utility be configured to connect to ServiceNow via a web proxy?

This article describes how to configure the FlexNet Manager Suite (On-Premises Edition) ServiceNow export utility process to connect to ServiceNow via a web proxy. Proxy configuration settings can be placed the <proxy> element of the XML-format appli...

dganurao by Level 6
  • 1693 Views
  • 1 comments
  • 0 kudos

Failed to enumerate domains for windows browser device discovery: The list of servers for this workgroup is not currently available

The error 'Failed to enumerate domains for windows browser device discovery: The list of servers for this workgroup is not currently available' is caused by the 'Microsoft Computer Browser Service' not being available when the discovery task is run....

malderton by Level 5 Flexeran
  • 1985 Views
  • 1 comments
  • 1 kudos

Inventory Scanner Instructions

Windows Obtain FlexNet Inventory Scanner for Windows Open https://flexeracommunity.force.com/Community/s/fnocssoUse the account details emailed to you with your order confirmation from Flexera to log inIn the “Your Downloads” section of the Home pag...

dgottlieb by Level 4 Flexeran
  • 1979 Views
  • 0 comments
  • 0 kudos

Naming Roles in SAP Admin Module

In some environments when setting up the required roles for FNMS and SAP, in the SAP Admin Module, the SAP security team may have naming conventions that they adhere to that differ from those specified in the Flexera documentation. Unfortunately, sh...

Graemehin by Level 5 Flexeran
  • 901 Views
  • 0 comments
  • 0 kudos

How to inventory FlexNet Beacons

We might find that we want to inventory every machine in our working environment including the FlexNet Beacon server. Although, It is not advisable to install beacon and agent in one server, for they share some registry keys and system configuration...

JJacildo by Level 6 Flexeran
  • 2926 Views
  • 0 comments
  • 1 kudos

Send email upon a managesoft error

When a managesoft component reports an error its possible to get windows to automatically email the entry, this only works for the older components (agent components) which are used both on the agent and some parts of the beacon   Computer Manageme...

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dcollins by Flexera Alumni
  • 1874 Views
  • 0 comments
  • 1 kudos

How to enable Log Downloading in FNMS UI

Within FNMS you have the ability on many pages including the System Tasks page below to download logs, you can perform this action in the administrator role, however, you can also enable this functionality for additional users. to do this, please fo...

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dcollins by Flexera Alumni
  • 1342 Views
  • 0 comments
  • 0 kudos

Just-In-Time Error when opening the Beacon UI

SummaryJIT Error when opening the Beacon UI DiscussionWhen opening up the Beacon UI you may be prompted with a JIT error message asking you to 'Continue' or 'Quit'. This error message sometimes appears when a new user tries to open the Beacon UI. F...

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Dmulvaney by Flexera Alumni
  • 567 Views
  • 0 comments
  • 0 kudos
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