On the Unprocessed Purchases page, if you’re unable to accept a purchase because the button is disabled, this is often due to the purchase not including the maintenance plan. FlexNet Manager Suite does not include maintenance plans in purchases b...
If you run into issues with reconciliation while running the import and reconcile process, Flexera support may request a verbose log of the reconciliation to help diagnose the problem. Obtaining a verbose log must be done manually from the command l...
If the import button is not available for SAP recommendations in the SAP Admin module after you've accepted and released the recommendations, there may be a missing application on the beacon with the SAP environment.
Follow the steps below to deter...
When the Beacon is attempting to download and upgrade to a newer version the execution of tasks will pause until the process has completed.
This is by design but can cause issues where the upgrade process has hung as it leaves the Beacon in an unsta...
In some environments when setting up the required roles for FNMS and SAP, in the SAP Admin Module, the SAP security team may have naming conventions that they adhere to that differ from those specified in the Flexera documentation.
Unfortunately, sh...
