Suggested Actions

Suggest an improvement

Submit a request for new functionality or enhancement to an existing feature that would make the product behave more efficiently or extend its capability.

For Example:

  • I would like to see products differently.

  • I would like to see the product do something new.

  • I have an idea for how the product could be improved.

Open a support case

Create a new support case to get help with a problem you may be experiencing. This if the product behaves in a way in contravention to the documentation or displays an error visibly or in any log files or debug.

For Example:

  • I cannot get the product to work the way i want.

  • I donot understand something about the product.

  • I believe I have discovered a problem with the product.

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FlexNet Manager Knowledge Base

FlexNet Manager Knowledge Base

Error when beacon is downloading importer.xml

1 1 265
SummaryThis article covers an error you may encounter if your inventory beacon does not have enough free disk space.SymptomsWe are seeing a different error in the importer logs on the inventory beacon server where it cannot download the importer.xml....
by cingham Wanderer Mar 23, 2021
FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2015 R2 SP4 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 How To On-premises

Troubleshooting SCCM last-used-date reporting

1 2 1974
SummaryBelow is a list of the most common reasons for why application usage data from SCCM doesn't get reflected in FNMS.SynopsisBelow is a list of the most common reasons for why application usage data from SCCM doesn't get reflected in FNMS.Discuss...
by pikeda Flexera Alumni Mar 12, 2021
How To

Amending custom report visibility from the database

1 3 323
Problem: You need to edit/view a private report, but the owner of the report is not available to amend the report visibility themselves. Such a situation can occur if the colleague that created the report is on leave, or taking time off sick, etc. ...
by jjensen Flexera Alumni Mar 01, 2021
FlexNet Manager Platform Legacy Versions FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 How To On-premises
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