Linking an inventory to a recommended asset is a complex process that FlexNet Manager Suite performs. When you select the Accept Link button located on the inventory pages, it links the asset from the Recommended asset link column to the ComplianceCo...
On the Unprocessed Purchases page, if you’re unable to accept a purchase because the button is disabled, this is often due to the purchase not including the maintenance plan. FlexNet Manager Suite does not include maintenance plans in purchases b...
The FlexNet Beacon Monitor UI username and password are stored in the FlexNet Beacon Monitor’s config.json file. The password information stored in the config.json file is encrypted and can’t be manually changed. To change the administrator passwor...
Summary What access is needed to configure inventory collection for Office 365 from the Graph API? These are the current credentials as of June 2020. This KB will be updated alongside any changes from Microsoft. Requirements The credentials requ...
When importing large numbers in Business Adapter Studio from an Excel spreadsheet, they may show in scientific notation (for example, 1.01578e+010) in the FlexNet Manager Suite UI. This commonly occurs for purchase order numbers or serial numbers th...
To gather Oracle Database inventory from a beacon, you need the 32-bit version of Oracle Provider for OLE DB installed on your system. If this driver isn't installed, or if it's installed improperly, you will see errors in the trace level log files ...
If a hypervisor is enabled in your environment, a computer can report as VM Host if Linux KVM is enabled. This occurs because when Linux KVM is enabled, the device can host VMs and thus is categorized as a VM host. When hypervisors (like Hyper-V, fo...
Vendor daemons may not display under the license server due to case sensitivity in the configuration of the license server. Using both upper and lowercase characters in the server string can cause it to be read inaccurately. For example, "Server Host...
FlexNet inventory agent's full NDI file reports Oracle Universal Installer (OUI) evidence, including the Oracle product edition, though the edition isn't reported in the comps.xml file corresponding to the installation. Instead, the FlexNet inventor...
Heap size is important when building an environment, as it will dictate the amount of memory available for FlexNet Manager for Engineering Applications. For example, if your server has 50 GB of RAM, you can limit FlexNet Manager for Engineering Appli...
Microsoft Visual C++ redistributable is required on the inventory beacon's endpoint. If you see the below error when uploading data from the beacon, it suggests Microsoft Visual C++ redistributable is missing from the device. Internal error 500 Serv...
After applying FlexNet Manager for Engineering Applications 2021 Service Pack 2, if Log4j 1.2.17 still shows up on vulnerability scans, the Log4j 1.2.17 files have not been deleted and remain on the server as legacy files. You may see the files remai...
This article covers how FlexNet Manager Suite links guest machines to hosts using the FlexNet Agent and the vCenter discovery and inventory rules created within the FlexNet Manager Suite user interface. To obtain correct license position, especially ...
If you are seeing a directory browsing view similar to the image below rather than the analytics dashboard and widgets homepage, your Microsoft Internet Information Services (IIS) settings have likely been changed to enable directory browsing view. ...
In versions of FlexNet Manager Suite before 2021 R1.4, Apple devices may show the user that is currently logged on rather than the last logged-on user in the Last logged on field of the Ownership tab (Inventory Device Properties > Ownership tab). If...
If you run into issues with reconciliation while running the import and reconcile process, Flexera support may request a verbose log of the reconciliation to help diagnose the problem. Obtaining a verbose log must be done manually from the command l...
IBM PVU license consumption is split across three global regions: "North America and South America," "Europe and Africa," and "Asia and Australia." In FlexNet Manager Suite and Flexera One, the IBM region a device is assigned to is linked to the loc...
Service Pack 1 (SP1) must be installed on the latest FlexNet Manager for Engineering Applications build 15.13.0.20220803152900. You will be unable to install SP1 if your base build number is 15.13.0.20220622154652, which is the case for all modules o...
A virtual desktop template is a method to track software access details in a VDI (Virtual Desktop Infrastructure) environment. It’s a catalog of software applications that specifies which user groups can access the applications. The Virtual Desktop ...
Summary This article explains what "Uninstall" evidence is and how it's detected. Synopsis Applications that have "Uninstall" evidence type are detected from the "Uninstall" registry keys under Windows (what populates "add/remove programs"), but they...
