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Microsoft Visual C++ redistributable is required on the inventory beacon's endpoint. If you see the below error when uploading data from the beacon, it suggests Microsoft Visual C++ redistributable is missing from the device.

Internal error 500 Server Error in '/inventory-beacons' Application. Could not load file or assembly 'sapno_utils.DLL' or one of its dependencies. The specified module could not be found.

This error occurs on the batch server where Microsoft Visual C++ Redistributable is installed. It's commonly seen when you've only installed the latest copy of Microsoft Visual C++ Redistributable on the application server but not the batch server.

To correct the error, download the latest Microsoft Visual C++ Redistributable version on the batch server.
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Last update:
‎Nov 17, 2022 09:26 AM
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