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FlexNet Manager Knowledge Base

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Knowledge Base Articles

No upload servers are configured

SummaryNo upload servers are configuredSymptomsGenerating inventory without the Upload=False switch or attempting to upload files from the agent fails and the tracker.log / uploader.log contains: "Error: no upload servers are configured"CauseThis...

acurry by Flexera Alumni
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Uninstalling ManageSoft for managed devices

SummaryThis article describes some options for removing the ManageSoft for managed devices software from a Windows computer. An approach based on performing a simple automated uninstall of the software is provided, along with an alternate approach th...

acurry by Flexera Alumni
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ARL download location change

SummaryThis KB article deals with - ARL download location changeSynopsis Location for downloading the ARL has been changed after ECM 8.2Discussion As of ECM8.2, the default ARL download location has changed from http://www.managesoft.com/support/...

acurry by Flexera Alumni
  • 548 Views
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Enable debugging in Flexnet Manager

SummaryThis KB article deals with: Enable debugging in Flexnet ManagerQuestionHow can the debug level be changed for log files generated by Flexnet Manager and Flexnet Agent?AnswerFor Flexnet Agent (FNA): Make sure the FNA service has been stop...

acurry by Flexera Alumni
  • 1414 Views
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LDAP Configuration with FLEXnet Manager

SummaryThis article discusses the fields that need to be configured for LDAP support.SynopsisFlexNet Manager can be configured to retrieve user information from a LDAP directory service. However, if the configuration is incorrect, the following or si...

acurry by Flexera Alumni
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Fix for 'org.xml.sax.SAXException'

SummaryThis article is about the fix for 'org.xml.sax.SAXException'" in the flexnet log for seemingly no particular reason. This may also be accompanied by an exception when a FlexNet Agent fails to connect with the FlexNet Manager.Symptoms Error in...

acurry by Flexera Alumni
  • 679 Views
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