When setting up the Beacon its possible to route it through a reverse proxy, in the image above this is explained, The agents only have network availability to the reverse proxy server (Davecorp) However the agents will instead try and target the b...
SummaryDevice records in ComplianceComputer with Compliance Computer Status ID 4 You might see records within the Compliance Computer Table of the database that have a compliancecomputerstatusID of 4, this status means 'Awaiting Inventory' or 'Dummy...
FlexNet Inventory Agent and Inventory Beacon Vulnerability Update IOJ-2210678 Executive Summary A potential vulnerability exists in FlexNet inventory agent and inventory beacon versions 2020 R2.5 and earlier installations on Microsoft Windows. The v...
Symptoms: After performing a full applications export from FNMS to ServiceNow, there are missing installations in ServiceNow which exists in FNMS. The applications do not exist in the staging table for ServiceNow, indicating that it was not brought...
Problem: You need to edit/view a private report, but the owner of the report is not available to amend the report visibility themselves. Such a situation can occur if the colleague that created the report is on leave, or taking time off sick, etc. ...
Summary This article describes the procedure to use the Flexera Software-provided script to create an Oracle user for Oracle database inventory collection. Synopsis Although Flexera Software recommends inventory collection through Flexera inventory c...
Symptoms: When creating accounts in FlexNet Manager Suite On-Premises, under the Accounts -> All Accounts page, the search results do not contain all of the Users that you were expecting to see. Diagnosis: When generating the results for the fly-d...
Description When attempting to delete a beacon in disabled status in the Beacons view, a red bar error occurs.The beacon remains undeleted. Workaround Change the beacon status before attempting to delete. Or Run the query below on the complian...
Description If an inventory is updated with a nondefault role, the inventory does not consume any license.This is due to an incorrectly populated flag in the database. This can be confirmed with the query below:select * from ComplianceComputerRole...
Problem: When running ndschedag -e on a managed device, the resulting output only shows the schedule for one event, named ‘Daily Heartbeat’. Solution: When a managed device downloads its initial policy following installation, this policy will inc...
Symptoms: When running a ServiceNow export from FNMS to ServiceNow, you may encounter one or more errors related to connection or secure channel errors such as: ServiceNowConnectionTest.SendTestConnection: Error Checking Connetion to endpoint: api/...
Windows Obtain FlexNet Inventory Scanner for Windows Open https://flexeracommunity.force.com/Community/s/fnocssoUse the account details emailed to you with your order confirmation from Flexera to log inIn the “Your Downloads” section of the Home pag...
In some environments when setting up the required roles for FNMS and SAP, in the SAP Admin Module, the SAP security team may have naming conventions that they adhere to that differ from those specified in the Flexera documentation. Unfortunately, sh...
Scenario: You may wish to remove the current software usage data that is present within FlexNet Manager Suite – whether that is the raw usage displayed on Discovery & Inventory -> Raw Software Usage, or the ‘Last used date’ data that is present on...
Problem: When attempting to launch the FlexNet Beacon UI, an ERROR similar to the following is presented both in the UI and within the BeaconEngine.log: [ERROR] Failed to load schedule summary from 'C:\ProgramData\Flexera Software\Beacon\schedule....
As we can see circled our issue is that the edition on this product is not being detected, it's coming up as Unspecified. This is our evidence page, as seen there is evidence for the circled records and we have information for the Name, Version a...
Within the FNMS WebUI, On your Data Inputs Page: From Web Help: This should take during the next full reconcile and will remove this connection along with any data from the FNMS DB that has been inserted by this connection, so If I removed an SCC...
When a managesoft component reports an error its possible to get windows to automatically email the entry, this only works for the older components (agent components) which are used both on the agent and some parts of the beacon Computer Manageme...
Within FNMS you have the ability on many pages including the System Tasks page below to download logs, you can perform this action in the administrator role, however, you can also enable this functionality for additional users. to do this, please fo...
On your beacon rules that can execute (such as VMware rules) using the mgsipscan executable, however, there is no way in the GUI to set which network card you wish for the IPscan tool to actually use. Usually, it will be able to work this out witho...
