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The Last Inventory Source and Last Inventory Date columns in FlexNet Manager Suite’s All Inventory view have undergone multiple design changes throughout new version releases. This article details the columns' behavior in each FlexNet Manager Suite v...

If reconcile or other import tasks are stuck in progress for several days before timing out, or are not appearing in the System Task view, this is typically a symptom of FlexNet batch services not running correctly. Batch services rely on the connect...

This article contains instructions and scripts that you can use to help mitigate the following known issue: Active Directory data may not be updated due to the import process for .actdir files timing out (or taking a long time) at the "Reconciling C...

Symptoms: You may start seeing Adobe Acrobat Reader DC freeware deployments being recognized as Adobe Acrobat DC Continuous or some form of commercial deployment in FNMS. Diagnosis: Recently, Adobe has made changes so that their Acrobat Reader DC ...

Symptoms: The Batch processor relies on Microsoft MSMQ to function.  When FNMS is first configured, the private queues are created in MSMQ and the service account is provided full permission to these queues.  Therefore, if the service account change...