FlexNet Manager Knowledge Base

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Knowledge Base Articles

FlexNet Manager Suite Hotfix 2018R1-02

SummaryAnnouncing a hotfix to FlexNet inventory agent that improves Oracle inventory, improves inventory scheduling, and repairs installation/upgrade issues on specific platformsSynopsisFlexNet Manager Suite Hotfix 2018R1-02 updates the core inventor...

pwesthorp by Flexera Alumni
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ArchiveOracleLMSAuditEvidence error

SummaryThis article documents the behavior of the bug observed in FNMS-48054. A permanent resolution for this issue has been added to FlexNet Manager Suite 2017 R2SymptomsThe reconcile is failing at the ArchiveOracleLMSAuditEvidence stage with an err...

Oracle Database management

SummaryThis article documents the enhancement surrounding an improvement to the control of how long Oracle data is retained before being deleted when no longer being inventoried. This enhancement is available in FNMS-32773SymptomsGiven the following...

mgssecsvc.exe reserve registry handles

Summary This article discusses the reservation of registry handles by mgssecsvc.exe which can cause handle leakage over time. This was quantified as a bug in FNMS-41312 and was fixed in FNMS 2017 R1. Symptoms When mgssecsvc.exe runs on a device with ...

Inventory records are dissapearing

SummaryThis article covers a scenario where inventory records may periodically disappear when running ILMT as an inventory source, this provides a particular reason as to why this could occur.SymptomsFrom one day to another some servers appear or dis...

cingham by Level 7
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No update on uploader and tracker.log

SynopsisWe installed a Flexera Inventory Agent onto a Windows Server 2008. After setting the correct registry setting for the uploading and downloading endpoint we started the ndtrack -t machine. The expectation was, that either tracker.log and uploa...

dbarr by Level 3 Flexeran
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ADDM Import failure using HTTPS

SummaryThis article discusses a known issue when importing from ADDM version 11.1.0.3 using HTTPS.SymptomsADDM data import is failing with the below error. 2017-03-21 9:27:03.209 : INFO : ============================================================...

cingham by Level 7
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Device not in beacon?s subnet

SynopsisIf a device isn?t in an inventory beacons subnet, what are our options? Can we somehow get the beacon access to the subnet? Or do we need a new beacon somewhere?DiscussionIf the beacon is in the same domain as the device, a subnet can be crea...

dbarr by Level 3 Flexeran
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XenApp agent 6.0 & 6.5 not working

SummaryThis article describes the error seen when using FnmpXenAppAgent.exe 6.0 and 6.5 with Inventory Agent version 12.0.0. This behavior is further described in issue FNMS-36780SymptomsVersion 12.0 of the inventory agent reported the following erro...

O365 connection fails with time out

SummaryThis article covers why the O365 connection may fail with a time out errorSymptomsWe check the new functionality of FNMS 2016 and we try to connect to our O365 Portal. This process fails with time out error. 016-09-15 14:30:29,143 [ERROR]...

cingham by Level 7
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FNMS 2016 for SAP: transports compatibility

SummaryThis article discusses transport compatibility for FNMS 2016 and Solution Manager 702SynopsisCould you please confirm that the new 2016 SAP Admin Module transports K901094 and R901094 are compatible with Solution Manager 702. In the past an ex...

cingham by Level 7
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