SummaryThis article addresses the issue where reports exported from the Inventory Without Assets page show the 'Linked Assets' column as blank.SymptomsIn the Inventory Without Assets page, when "Inventory Device Type" is set as Virtual Machine, the l...
SummaryThis article addresses the issue where an application consumes a license despite its status being set to 'Ignored'.SynopsisWithin the Properties of a License you will see consumption showing on the Consumption tab, for example:The consumption ...
SummaryThis article covers the known issue where the system task page does not match what is displayed in the log file.SymptomsSystem Task page is not displaying the same status as the corresponding log file.Log file:2016-11-22 02:00:01,139 [INFO ] T...
SummaryThis article covers an enhancement to allow NUP and Processor type licenses to use Group Assignment.SymptomsWe have an Oracle "Named User Plus" Database Standard License. This license was allocated manually to a certain device and also has con...
SummaryThis article discusses an error that may be experienced when the beacon cannot accept actions from the core server due to having a different beacon UID.SymptomsRecently restored the production environment DB on the development environment and ...
SummaryThis article addresses whether there is a method of reporting on all license keys entered in FNMS.QuestionIs there a report which lists all of the license keys entered in FNMS (FlexNet Manager Suite)?AnswerUnfortunately FNMS cannot presently l...
SummaryWhich PORT lite agent 2016 use to generate and to upload inventory to Beacon Server? Is it inbound and outbound both?SynopsisWhich PORT lite agent 2016 use to generate and to upload inventory to Beacon Server?Is it inbound and outbound both?Di...
SummaryThis article covers a know issue when clicking the attach button in the purchase properties> document pageSymptomsif a new purchase is not yet saved but tried to attach a document, you get an error message of an internal error. So far so good ...
SummaryHow do you install the Business Adapter Studio other than C: Drive?SynopsisHow to modify installation directory path during the install wizard for Business Adapter Studio?DiscussionCurrently the Installation Wizard does not allow you to modify...
SummaryRed bar error accessing Hardware assets > changed device assetsSymptomsLocation: Hardware assets > changed device assetsWhen I select a device and click the review changes button I am given a list of recent device changes to accept. When tryin...
SummaryReceiving a time out dialog box while trying to import, may be due to slow connection.SymptomsThe Customer is receiving a dialog box indicating that the import task is timing out due to a slow connection. After applying the fix for a time out ...
SummaryConfigure Distribution Server/Inventory Beacon to use Web Handlers for File UploadsSynopsisBy default, a Distribution Server/Inventory Beacon is configured such that when a file is uploaded by a client machine, it will attempt to write the fil...
SummaryManually installing a FNMP agent on a MAC OSXSynopsisBelow is a basic guideline on how to install an agent manually on a Mac OSX machine.Discussion1. Mount dmg from Mac OS folder 2. Run pkg from dmg 3. Accept the default prompts to in...
