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SummaryThis article documents the behavior witnessed in bug FNMS-29295 where a beacon will revert to the default install directory during a self upgradeSymptomsOnce a beacon gets / performs a self upgrade because a new version was deployed centrally ...
Summary This article discusses the issue where FlexNet Manager Suite is unable to detect edition information for the Adobe Acrobat DC application. Symptoms FlexNet Manager Suite is unable to determine edition information for the Adobe application 'Ac...
SummaryThis KB article addresses an issue where filtering or sorting the 'Recommended change' column displays an error message and the webui.log will contain the following error: 'Cannot query a data store using criterion "[RecommendedChange]"'Sympto...
SynopsisWe installed a Flexera Inventory Agent onto a Windows Server 2008. After setting the correct registry setting for the uploading and downloading endpoint we started the ndtrack -t machine. The expectation was, that either tracker.log and uploa...
SummaryThis article discusses a known issue when importing from ADDM version 11.1.0.3 using HTTPS.SymptomsADDM data import is failing with the below error. 2017-03-21 9:27:03.209 : INFO : ============================================================...
SynopsisIf a device isn?t in an inventory beacons subnet, what are our options? Can we somehow get the beacon access to the subnet? Or do we need a new beacon somewhere?DiscussionIf the beacon is in the same domain as the device, a subnet can be crea...
SummaryWhen reconciling FNMS where partitioned VM's have been inventoried the reconcile fails with a Primary Key error.SymptomsThe FNMS Reconcile is failing with a Primary Key violation, when attempting to reconcile partitioned VM's.The following err...
SummaryConsumption count for CAL licenses in FNMS 2015 R2 SP5 or earlier is incorrect.SymptomsHi, Kindly check the attached screenshot of Microsoft CAL licenses. There is 2012 count in Consumed tab for CAL licenses. Regards,CauseThe consumed count fo...
SummaryThis article covers the enhancement that was created to support LDOMs.SymptomsWe have here that different computers report inventory, they appear as different within the inventory database and in the ImportedComputer table in the compliance da...
SummaryThis article covers the enhancement around Solaris Zones support.SymptomsWe are trying to determine what Oracle CPU licence count is required on a virtual Solaris server which has just been access to a restricted shared CPU pool.The Solaris se...
Summary This knowledge base article provides an instruction on how to edit a Child Beacon registry key entry -- CertificateFile and why it may need to be done. Synopsis When a child beacon (not a top level beacon) is configured in an FNMS Cloud hiera...
SummaryThis Knowledge article will describe a migration issue on error "Cannot drop index ?PK_ComplianceDomain? because it enforces the full-text key for table or indexed view". It provides with the reason of the cause and the workaround.SymptomsA mi...
SummaryThis article documents the stored procedure used to remove custom properties from the column chooserSynopsisSince FNMS 2015 R2 SP4 custom properties are also shown in the column chooser. After removing the property, by using stored procedure "...
SummaryThis article discusses the possibililty of assigning roles to Active Directory groups within FlexNet Manager SuiteSynopsisIs it possible to assign roles to Active Directory Groups within FlexNet Manager Suite?DiscussionThe online help document...
SummaryHow to make mass update changes to Software License fields like Location, Cost Center, Financials or any similar fields.SynopsisThe All Licenses view under the License Compliance menu allows you to modify multiple objects at a time.If you need...
SummaryCannot log in to FNMS web console with error "Your account does not allow you to access FlexNet Manager Suite interactively."SymptomsOperator cannot log in to FNMS web console. But operator's account is existing in the Accounts and the Status...
SummaryHow to get rid of Active Directory data for ADs going out of serviceSynopsisSome of these ADs are gone out of service, some of them will go out of service soon.For the ADs which are out of service by now I deleted the respective jobs and delet...
SummaryThis article addresses the issue where devices do not show the Inventory Agent as installed when inventoried.SymptomsInventory from the Inventory Agent is working without any major issues, but the Agent itself is not actually listed in the Ins...
SummaryThis article answers the question on encrypted connection support.QuestionDoes the Oracle inventory via remote execution support encrypted connections from the beacon to the Oracle database?AnswerProduct management confirmed that the Oracle cl...
Summary"Licensed from PO" count on the Compliance page of the license this differs from the "Assigned entitlements" count on the Purchases tab of the license.SymptomsWhen viewing the "Licensed from PO" count on the Compliance page of the license this...
