Summary
This article addresses the issue where devices do not show the Inventory Agent as installed when inventoried.
Symptoms
Inventory from the Inventory Agent is working without any major issues, but the Agent itself is not actually listed in the Installed Applications, stating Agent Installed = No.
Cause
This is because the evidence "ManageSoft + MSI" is no longer imported by FlexNet Manager Suite.
Steps To Reproduce
1. Install Inventory Agent (e.g. 10.XX) on a computer.
2. Resolve the NDI file and run a reconcile.
3. "Flexera Inventory Agent" will not be shown as an installed application within the WebUI.
Resolution
This bug has been fixed in FNMS 2016 R1.
Additional Information
There is a back-port hotfix available for earlier versions.
