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SummaryCannot log in to FNMS web console with error "Your account does not allow you to access FlexNet Manager Suite interactively."SymptomsOperator cannot log in to FNMS web console. But operator's account is existing in the Accounts and the Status...
SummaryHow to get rid of Active Directory data for ADs going out of serviceSynopsisSome of these ADs are gone out of service, some of them will go out of service soon.For the ADs which are out of service by now I deleted the respective jobs and delet...
SummaryThis article addresses the issue where devices do not show the Inventory Agent as installed when inventoried.SymptomsInventory from the Inventory Agent is working without any major issues, but the Agent itself is not actually listed in the Ins...
SummaryThis article answers the question on encrypted connection support.QuestionDoes the Oracle inventory via remote execution support encrypted connections from the beacon to the Oracle database?AnswerProduct management confirmed that the Oracle cl...
Summary"Licensed from PO" count on the Compliance page of the license this differs from the "Assigned entitlements" count on the Purchases tab of the license.SymptomsWhen viewing the "Licensed from PO" count on the Compliance page of the license this...
SummaryAn "An unexpected error occurred while reading the license" error is displayed when importing a new license into FlexNet Manager Suite.SymptomsWhen import a new license using the Managesoft.Activation.Wizard.exe the following error message is ...
SummaryThis article contains the bug number that covers a known issue related to the error when accessing unprocessed purchases.SymptomsWe can't access Unprocessed Purchases because of an Red Bar error. This problem affects all users. We executed the...
SummaryOnline help for Asset status do not reflect each statusSynopsisHaving a glimpse look at the online help (by clicking the ? on the upper right hand sight of the UI) while checking a particular asset, not all available status are listed in the h...
SummaryThis article covers the enhancement raised to support ILMT when using SQL.SymptomsI have a question regarding ILMT. Since the new version SQL db is also supported with ILMT.Does Flexera also support this?Based on the release notes it looks lik...
SummaryThis article discusses how to use FlexNet Manager Suite to manage subscription licenses prior to the 2016 R1 release.SymptomsWe're having issues using Subscription licenses in FNMS. We upload the PO's as software for the 1st yr. of Creative Cl...
SummaryThis article provides the enhancement required to display the column names in the purchases page.SymptomsMissing some of the attributes of Purchase Order Lines when looking at views like "All Purchases" and "Unprocessed Purchases". In some pro...
Summary After upgrading to FlexNet Manager Suite 2015 R2 SP3 Citrix XenApp inventory fails to import Symptoms Failure to import Citrix XenApp inventory.The inventory from a beacon that takes the citrix information from the staging database files with...
SummaryHow can entries for VMWare Inventory be cleaned up in FNMSSynopsisWe want to Clean up no longer needed entries for VMWare Inventory in FNMS from the Discovery and Inventory > VMWare Inventory page, how can this be done?DiscussionThe VMware inv...
SummaryThis article addresses the issue where reports exported from the Inventory Without Assets page show the 'Linked Assets' column as blank.SymptomsIn the Inventory Without Assets page, when "Inventory Device Type" is set as Virtual Machine, the l...
SummaryThis article gives information about the DB migration script.SynopsisWhen performing DB upgrade from older to newer version of FNMS it fails with an error message "Migration cannot continue until all objects are owned by dbo. Please refer to ...
SummaryThis article addresses the issue where an application consumes a license despite its status being set to 'Ignored'.SynopsisWithin the Properties of a License you will see consumption showing on the Consumption tab, for example:The consumption ...
SummaryThis article covers the known issue where the system task page does not match what is displayed in the log file.SymptomsSystem Task page is not displaying the same status as the corresponding log file.Log file:2016-11-22 02:00:01,139 [INFO ] T...
SummaryThis article covers an enhancement to allow NUP and Processor type licenses to use Group Assignment.SymptomsWe have an Oracle "Named User Plus" Database Standard License. This license was allocated manually to a certain device and also has con...
SummaryThis article covers the use of encryption for the Microsoft Message Queuing.SynopsisThis article covers the use of encryption for the Microsoft Message Queuing.DiscussionWe use Microsoft Messaging Queue v3.0, please refer to the following Micr...
SummaryThis article discusses an error that may be experienced when the beacon cannot accept actions from the core server due to having a different beacon UID.SymptomsRecently restored the production environment DB on the development environment and ...
