Symptoms: Unable to delete License Server Admin Set Diagnosis: The Delete button in the License Server Administrative Sets page does not work Solution: There is an existing bug on this issue. Below is the workaround. The License Server Admin s...
Question: How to redirect FNMEA to the new database servers (Admin, Reporting, Cognos)? Answer: Below are the steps to update the database fields in FNMEA admin and reporting servers. 1. Stop FlexNet Manager for Engineering Applications Admin. • T...
Symptoms: Unable to stop FNMEA Admin and Reporting services in the Windows Services . Diagnosis: Solution: This issue is fixed in FNMEA 2019R2(15.10) . For the earlier versions of FNMEA below is the workaround to stop FNMEA Admin and report...
Question: FNEME Agent doesn't show up in FNMEA dashoard. Answer: User doesn't have Agent Access. Login as the user, with role "Super Administrator".1. Open FNMEA web-UI and login. 2. Click on "Agent access" under Admin. 3. In "Agent Access Rights ...
Symptoms: Getting the below error when running the report from the command line. "Can't connect to hostERROR: Invalid user. Please try again." Solution: For 15.6 and above, the command line for report needs to use https for the location of host. P...
Symptoms: Users may see the following error when trying to edit reports with Firefox: Diagnosis: This error is caused by a default setting of Firefox, as reported by the following KB article published by IBM: https://www.ibm.com/support/pag...
Description: Unable to rotate the report logs – Agent couldn’t send the files to Admin. Below is the error message in debug.log of the Agent at <FNMEA Agent install dir>\logs 2020-12-06 13:36:46,608 DEBUG [Thread-171]: posting log file to tcp://Adm...
Description: Agent is up but the Vendor daemon and the License server's status is unknown. Below is the error in debug.log of the Agent at <FNMEA Agent Install dir>\logs Error: ERROR [Timer-45]: The license server bridge "Monarch" is blocked. Res...
Summary This article explains how to generate a license file for FNMEA 2016 R2 or later. Question How to generate a license file for FNMEA 2016 R2? Answer To generate a license file for the FNMEA 2016 R2 or later, please log in to customer community ...
Symptoms: When you are trying to add new user groups within your FlexNet Manager for Engineering Applications WebUI after clicking the 'Add Group' button there is 'Next' button on the following screen to allow you to go through and complete the task...
Symptoms: If you have just recently relicensed your server and are unable to get the login screen within FNMEA such as the below screenshot could be caused by a number of things. In this instance, the service is not running and cannot ...
Description: Please remember that the FlexNet Manager for Engineering Applications Perpetual and the FlexNet Manager for Engineering Applications Vendor Daemons licenses must be generated together for the system to work. Also, the hostname must be a...
Description: We currently don't have a provision in the FNMEA UI where an Admin user can see which users are subscribed to an alert. As users come and go into an organization, how do the customer know and make sure a set of users are subscribed to r...
Resolution: Stop the Admin and Reporting services, make sure that no java is running for these services. Start the Report service first, wait for 4-5 min and then start the Admin service
Summary Report logs are not rotated - Failed to connect to http://localhost:8888/flexnet/servlet/ReportLogReceiver for file upload Synopsis Report logs are not rotated. Agent debug log shows - Failed to connect to http://localhost:8888/flexnet/servle...
