SummarySystem.Data.SqlClient.SqlException (0x80131904): Transaction (Process ID xxx) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction. In the dispatcher logSymptomsYou may experie...
SummaryFNMS export is failing with an error code 1 and NO transaction is being created in ServiceNowSymptomsThe connector from FNMS to ServiceNow is no longer functioning. Servicenow rejecting packets with an error code 1 and NO transaction is being ...
SymptomsSince upgrading to 2016 R1 we are receiving errors when trying to assign an inventory category to a new inventory record. e.g. applying the category 'Servers' to new inventory records for virtual servers When you select multiple records from ...
SummaryThis article covers a known issue that is encountered when importer fails with "cannot obtain LOCK resource" error when running reader 'DeleteFromImportedInstalledFileEvidence'SymptomsSCCM inventory import fails with the error: 2016-07-15 0...
SummaryThis article addresses the issue where devices do not show the Inventory Agent as installed when inventoried.SymptomsInventory from the Inventory Agent is working without any major issues, but the Agent itself is not actually listed in the Ins...
SummaryThe article documents the Adobe applications added to the ARL in release 2092SymptomsThe following Adobe applications need adding to the ARL: NameVersionAdobe Flash Player 24 ActiveX24.0.0.186Adobe Flash Player 24 NPAPI24.0.0.186Adobe Flash P...
SummaryThis article contains the bug number that covers a known issue related to the error when accessing unprocessed purchases.SymptomsWe can't access Unprocessed Purchases because of an Red Bar error. This problem affects all users. We executed the...
SummaryThis article provides further information on the 'Sharing anonymized ARL data with Flexera Software' option of the 'FlexNet Manager Suite License' web UI page.SymptomsThe On Premises license details shown in the 'FlexNet Manager Suite License'...
SummaryThis article covers the enhancement raised to support ILMT when using SQL.SymptomsI have a question regarding ILMT. Since the new version SQL db is also supported with ILMT.Does Flexera also support this?Based on the release notes it looks lik...
Summary The License File used on the license server is not visible on the license files tab even when the agent and license server are up and running as normal. Symptoms Servers are not visible in the license file tab even when the license server and...
SummaryThis article discusses how to use FlexNet Manager Suite to manage subscription licenses prior to the 2016 R1 release.SymptomsWe're having issues using Subscription licenses in FNMS. We upload the PO's as software for the 1st yr. of Creative Cl...
SummaryThis article provides the enhancement required to display the column names in the purchases page.SymptomsMissing some of the attributes of Purchase Order Lines when looking at views like "All Purchases" and "Unprocessed Purchases". In some pro...
SummaryThis article discusses an error shown in the WebUI.log when the name passed to MSMQ is too long for MSMQ to process.SymptomsThe following error is shown in the webui.log:[ERROR 2017-01-13 14:44:00,902 34460ms UnhandledErrors ] An unexpected er...
SummaryThis article addresses the issue where reports exported from the Inventory Without Assets page show the 'Linked Assets' column as blank.SymptomsIn the Inventory Without Assets page, when "Inventory Device Type" is set as Virtual Machine, the l...
SummaryWhen running a running a reconcile, it fails with a PRIMARY KEY constraint 'PK_SoftwareLicenseProcessorPointsData' errorSymptomsThe following error is seen in the importer.log: System.Reflection.TargetInvocationException: Exception has been t...
SummaryThis article covers the known issue where the system task page does not match what is displayed in the log file.SymptomsSystem Task page is not displaying the same status as the corresponding log file.Log file:2016-11-22 02:00:01,139 [INFO ] T...
SummaryThis article covers an enhancement to allow NUP and Processor type licenses to use Group Assignment.SymptomsWe have an Oracle "Named User Plus" Database Standard License. This license was allocated manually to a certain device and also has con...
SummaryThis article covers a KeyNotFoundException: The given key was not present in the dictionary error when you are accessing the Assets> Change Management tab.SymptomsWhen accessing the Assets> Change Management tab you may encounter a red bar err...
SummaryCommand 'Config.ps1 "Config\FNMS Windows Authentication Config.xml"' fails after "Executing step Create Reporter registry" message if OS is 64 bit non-English Windows OS.SymptomsFlexNet Manager Suite needs to run PowerShell scripts for configu...
SummaryThis article covers a know issue when clicking the attach button in the purchase properties> document pageSymptomsif a new purchase is not yet saved but tried to attach a document, you get an error message of an internal error. So far so good ...
