Proudly presenting Flexera Log Gatherer (Beta) A simple to use tool that will gather all relevant log files efficiently and help with the diagnosis of any issues or support requests. All files are securely gathered locally on the server and can be...
Summary This article is useful for resolving errors seen during the 'usage' step of the O365 import Symptoms We have configured the O365 adapter, but when we try and run an import we see a failure related to the 'Usage' step. What is wrong with our s...
Mutual TLS (mTLS) authentication with certificates configured on beacons and inventory device computers running the FlexNet inventory agent can be used to help ensure a level of trust between beacons and inventory devices. This article describes how...
Symptoms The inventory reading process reading data from an ILMT database running on SQL Server fails with an error similar to the following: SendInstallerEvidence (Transfer data from source 'ILMT' to FNMP) (VersionFrom: 9.2.3) Failed to execute R...
Author: Nicolas RousseauAuthor Email Address: nrousseau@flexera.comSolution Type: Custom Report (Application Transparency Report)Flexera Product & Version: FlexNet Manager 2016-2020R2Environment: On Premise OnlyDevelopment Effort (Days): 0.3Imp...
Overview In order to successfully connect to an Oracle Database instance to gather inventory, the inventory component (ndtrack) of the FlexNet inventory agent must be able to correctly guess the exact ORACLE_HOME environment variable that the instanc...
Summary This article provides steps to create a local application within FlexNet Manager Suite (FNMS)/Flexera One. There are several methods that can be used, this article will detail two different methods. Discussion Creating an application starti...
Summary This article provides instructions for manually downloading the Application Recognition Library (ARL), Product Use Rights Library (PURL) & Stock Keeping Unit (SKU) Library used by FlexNet Manager Suite. Manually downloading these libraries ma...
This article describe the configuration of a FLEXlm based license server using FNMLC. FNMLC is a tool created to ease and speed up the integration of concurrent license server(s) to the FlexNet Manager for engineering application ("FNMEA") tool. It...
There may be times when you need to kill a long running Batch Processor Task as it may be blocking subsequent tasks. You can do this using the BatchProcessTaskConsole, which can be found on the Batch Processor server in C:\Program Files (x86)\Flex...
SummaryThe Device Role field is used for identifying the role of a machine in FNMS e.g. Backup, Failover etc. This article answers some general questions around this field including the answer to how the field can be updated.QuestionHow can the Devi...
A critical vulnerability in Apache Log4j 2 impacting versions 2.0-beta9 through 2.12.1 and versions 2.13.0 through 2.14.1 has been publicly disclosed. The vulnerability has been assigned the identifier CVE-2021-44228. Cognos has been identified as p...
SummaryAn ARL update resulted in Oracle Database Standard Edition no longer being recognized correctly. Instead these installations were shown for the application Oracle Database unspecified.SymptomsWith the publication of ARL #1927, evidence that ha...
Summary A vulnerability has been publicly disclosed in Apache Log4j 1.2. The vulnerability has been assigned the identifier CVE-2021-4104 with a CVSS score of “High”. FlexNet Manager for Engineering Applications versions up to and including 2021 R1 i...
SummaryDevice records in ComplianceComputer with Compliance Computer Status ID 4 You might see records within the Compliance Computer Table of the database that have a compliancecomputerstatusID of 4, this status means 'Awaiting Inventory' or 'Dummy...
Symptoms: Inventory Beacons are configured to use Anonymous Authentication for Inventory Agents. This allows all devices that have the agent installed to download settings or upload files to the beacon as long is it accessable on the network. Di...
Summary This article details IP ranges and domain names that must be accessible to use Flexera One ITAM (previously known as FlexNet Manager Suite Cloud). Note: It is recommended to use DNS hostnames for network configuration of firewalls between you...
In the release of FlexNet Manager for Engineering Applications 2021 R1, there were two issues identified with some of the classic reports and with the OpenSSL version. A service pack has now been provided to address these and can be accessed through...
When trying to connect Cognos to your SQL Server, you may see an error like the following: SQL Server did not return a response. The connection has been closed. If your SQL Server is configured to communicate only via TLS 1.2, you will see connection...
SummaryThis article describes a UI issue of missing icons from "Reports" page on IE and how to change the setting to resolve the issue.SynopsisIcons are not displayed on "Reports" page as depicted below.The picture below shows icons as expected.Discu...
