Did you hear the exciting news that an Australian Chapter of the ITAM Forum is launching next week?
This promises to be a key place to connect with other leaders and practitioners working in IT asset management - compare insights, be inspired, networ...
I’ve setup the following Managed SaaS applications
AdobeOffice 365Microsoft 365
However, when it comes to active users it's not populating. All the apps show "0" active users:
Is there something I am missing or need to do?
While many Flexera One products do not require an ECCN (Export Control Classification Number), the following products do require an ECCN:
ProductECCNIT Asset Management Complete5D002IT Asset Management Standard5D002IT Visibility5D002
In the ECCN:
In order to successfully connect to an Oracle Database instance to gather inventory, the inventory component (ndtrack) of the FlexNet inventory agent must be able to correctly guess the exact ORACLE_HOME environment variable that the instanc...
While planning for the deployment of FlexNet inventory agents, questions are often raised about the amount of network traffic that is generated between computers running the agent and beacons that the agent communicates with.
The short but perhaps tr...
It sounds like whatever you are doing to attempt to configure the agents on these computers to gather file evidence is not working.
For example, if you're seeking to deploy the configuration through agent policy then I guess either the agents are not...
@najef_abu_ita - the SAP connector libraries must be downloaded from the SAP website. SAP has not provided rights to republish the libraries on this site, so it would be inappropriate for anybody to share them here.
Have you verified that the inventory NDI file for this computer actually contains file details as you expect?
For example - maybe the agent configuration on this particular system hasn't received the file scan configuration settings for some reason.
Current versions of the FlexNet inventory agent support the following, which covers the processor types and and RHEL version you have noted:
Red Hat Enterprise Linux (RHEL) 6.0-6.10 (x86, 32-bit and 64-bit); 7.0-8.9 and 9.0-9.2 (x86 64-bit only)