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  1. Toddmichael Janiszewski asked a question.

    June 9, 2026 at 6:31 PM
    Optimal methods for Datadog license creation and PO mapping.

    I have a very complex purchase of entitlements for the product Datadog (https://www.datadoghq.com/) with a quote consisting of 14 line items with various quantities of metrics (some host, some per GP, etc.).

     

    The PO cut for this doesn't really equal the quote, as it was only for quantities broken out into really 3 line items for annual yearly payments.

     

    If you use the product, I'd love any advice you may have on how to create the licenses and map the various items to the appropriate metrics.

    Expand Post
    • 2 answers
    • 17 views

    • JohnSorensenDK (Flexera Software)

      @Toddmichael Janiszewski​ 

      Do you have the SKU available, and does Flexera recognize it and assist in its processing to generate licenses with the appropriate use rights to represent the entitlement correctly, or are you manually processing the PO?

       

      I think the forum members will need a bit more details, e.g. the SKU to be able to provide guidance.

       

      Thanks,

      John Sorensen

      Expand Post

  2. IronManMK10 asked a question.

    June 9, 2026 at 11:49 AM
    Guidance on Integrating Flexera One License Availability into ServiceNow

    Hi Community

     

    We are currently working on integrating Flexera One with ServiceNow and would like to understand how to bring license availability information into ServiceNow for specific software titles, e.g. Microsoft Visio and many more.

     

    In particular, we are building an AppStore‑style solution within ServiceNow (similar to AppPortal), and our goal is to surface real‑time license availability data from Flexera One so that users can make informed requests and allocations directly through ServiceNow.

     

    Could you please provide detailed guidance on the following points:

     

    1. What APIs are available in Flexera One to retrieve license availability (e.g., available vs. consumed licenses) for products like Microsoft Visio?
    2. What configuration steps are required in Flexera One to expose this data for consumption by ServiceNow?
    3. Are there out‑of‑the‑box connectors or mappings that support this integration, or does it require customization?
    4. How does Flexera One handle different license types (per device, per user, subscription, etc.) when exposing availability data through APIs?
    5. What ServiceNow data fields or tables can be populated with Flexera license availability, and how can we ensure they stay updated in near real‑time?
    6. Are there best practices or recommended workflows for reporting license availability in ServiceNow dashboards once the integration is complete?
    7. Any limitations we should be aware of when tracking availability for Microsoft Visio or similar Microsoft products?

     

    Our objective is to enable ServiceNow users to see current license availability directly within the platform, ensuring smooth request fulfillment and compliance.

     

    Thank you in advance for your assistance.

     

    Expand Post
    • 1 answer
    • 18 views

    • JohnSorensenDK (Flexera Software)

      @IronManMK10​ 

      Have you considered App Broker as an option to facilitate these use cases through its ServiceNow and Flexera One integrations? It's designed for the purposes described in your scenarios (at least how I interpret them...)

       

      Thanks,

      John Sorensen

      Expand Post

  3. paoloalagia asked a question.

    June 8, 2026 at 8:30 AM
    OCI CONNECTOR (Oracle Cloud Infrastructure)

    Good morning everyone,

     

    I have a question for you.

     

    On FlexeraOne, after configuring the OCI connector, all the imported resources are displayed as UNALLOCATED.

     

    I set an allocation rule on the CloudAccounts, but I see no improvement.

     

    Could you point me 

    Expand Post
    • 3 answers
    • 34 views
    1 of 3

  4. MercedesO (Flexera Software)

    June 12, 2026 at 10:20 AM

    📢Question Roundup for this week[12th June]: Integration challenges & inventory visibility 

    Hello Everyone,

    It’s been a busy one in the forums, thank you again to everyone who joined our Microsoft 365 Community discussion on we hope you got some valuable insights.

    We also have a number of questions that could benefit from peer responses, if you’ve come across any of the below before please take a second to reply.

    Open questions

    [Flexera One]

    [FlexNet Manager Suite On-Premises]

    [App Broker]

    [Snow License Manager]

    [Snow inventory]

    Thanks so much in advance for taking a look, every reply makes a difference and helps keep the community moving forward 🙏

    Mercedes

     

    Expand Post
    • 33 views

  5. MercedesO (Flexera Software) asked a question.

    June 9, 2026 at 10:54 AM
    Community Q&A June 10, 2026: Microsoft 365 License Data

    Get answers to your questions about Microsoft 365 License Data in Flexera One Saas Manager. 

    How does it work?

    We will have a broad group of product experts on standby here on Wednesday 10th June between 3.30pm – 4.30pm BST/ 10.30-11.30am EST to provide guidance, discuss strategies and of course answer any specific questions you may have.

    Post your questions in the Comments throughout the one hour window, if you submitted your questions earlier, I will add the response from our experts below.

    • 26 answers
    • 320 views
    1 of 26

    • Software_Assets

      I would like access to a Flexera One tenant or evaluation environment with API access for IT Asset Management and software inventory integration testing.

  6. Flexera One Blog — SBansal_E (Flexera Software)

    June 12, 2026 at 5:46 AM

    IT Visibility – Data Export Retention Policy Is Now Live

     

    A 30-day retention policy for Normalize ZIP data exports is now live across all regions.

     

    What's Changed

    • All Normalize ZIP exports are automatically and permanently deleted 30 days after the "Requested" date.
    • Exports older than 30 days at the time of rollout have already been removed.
    • A new "Days Until Deletion" column on the Data Exports page shows remaining days before each export is removed.
    • We recommend downloading and securely storing any exports you need before the 30-day window expires, as deleted exports cannot be recovered.
    • You can always generate a fresh export anytime from the Data Exports page.

     

    This change applies only to Normalize ZIP exports —Queries API CSVs are not affected.

     

    For questions, please contact Flexera Support.

     

    Reference: https://community.flexera.com/s/feed/0D5PL00000rJg0u0AC

    Documentation: https://docs.flexera.com/flexera-one/it-visibility/exporting-data-from-it-visibility/it-visibility-data-export-using-technology-intelligence-platform/exporting-data-using-technology-intelligence-platform-version-of-it-visibility

    https://docs.flexera.com/flexera-one/feature-list/new-features-in-2026/may-2026/#it-visibility

    Expand Post
    • 33 views

  7. OKAMOTO asked a question.

    October 28, 2025 at 7:34 AM
    How to import storage information to Flexera

    Hi we are using ITAM +ITV feature and we want to manage storage information.

    However, we don't have discovery sources like ServiceNow/BMC Discovery,

    in such a case ,are there any way we can import storage data like importing file etc..? 

     

    • 1 answer
    • 161 views

    • Max_Hensel

      Hi,

       

      what do you mean with storage? Like Disk Space?

      If yes, you can import this information via Business Adapter Studio to ITAM module. So doing updates via excel/database/csv etc. to update existing ITAM inventories.

       

      BR

       

      Max

      Expand Post

  8. njokingumi asked a question.

    May 20, 2026 at 1:10 PM
    How can I implement TLS version detection installed in my estate? I have Flexera agent installed.

    We intend to have TLS version reporting using Flexera. Has this worked for you before. This will be very helpful.

     

    Question with a best answer.

    Best Answer

    @njokingumi​ 

    I would personally look for other options as I don't see Flexera's inventory agent being the most effective way to easily collect the required details. For large or segmented networks I would say that active endpoint probing is the most effective way to map your estate and inventory every system's TLS configuration.

     

    I hope that other forum members will chime in with their experience and provide better guidance. (I just wanted to trigger and get the conversation going...)

     

    Thanks,

    John Sorensen

    Expand Post
    JohnSorensenDK by JohnSorensenDK (Flexera Software)
    • 2 answers
    • 36 views
    1 of 2

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  1. ClaudetteTLC asked a question.

    June 3, 2026 at 3:44 AM
    Has anyone had success configuring Custom Connectors ?

    if you have had success, for what applications? - I have set up WDesk, Workiva & no new data is populating in SaaS Management - the advice is that this is a limitation for the Workiva application - so interested to hear of success with other applications?

    • 20 views
    SeanMag likes this.

  2. MercedesO (Flexera Software) asked a question.

    Edited May 29, 2026 at 11:33 AM
    [Reminder] Submit Your Questions for Our Microsoft 365 License Data Q&A

    Hi everyone,

    Thank you to those who have already submitted questions for our upcoming Microsoft 365 License Data Q&A.

    If there's any specific challenge you'd like the team to address, there is still time to submit your question ahead of the Q&A. Questions submitted before 5th June 2026 will be prioritised.

     

    👉Submit your question: [link]

    📅Q&A: Wednesday 10th June 2026

    🕒 From 3:30–4:30 PM BST | 10:30–11:30 AM EST

     

    Please note this is not a webinar, and there is no registration required - simply log into the Flexera Community and participate in the Q&A thread during the scheduled session window.

     

    👉 View full session details: [Link to blog page]

     

    If you’d like a calendar reminder, you can request one in the form.

    We look forward to your questions!

    Expand Post
    • 386 views

  5. MercedesO (Flexera Software) asked a question.

    November 18, 2025 at 6:23 PM
    Not at AWS Re:Invent? Share your cloud discovery of the year, Hidden Cloudverse swag pack is up for grabs!

    Hi Everyone,

    As mentioned in my other post, our team is gearing up for AWS re:Invent, however we are fully aware some of you may not be able to attend this year so we'd like to hear from you. Here is my question:

     

    What is the one thing you have discovered in your cloud this year that made a real difference i.e a fix, insight or optimization you are genuinely proud of or have learned from?

     

    if there's enough interest in this topic, I'm happy to facilitate a virtual call so we can have a proper idea exchange.

    There's more: The most liked reply (or the most creative) will win a Hidden Cloudverse Swag Pack, featuring our legendary Drizzle, Flash and Nimbus plushies, limited-edition lollipops, and other cosmic goodies! I have included a teaser photo to let you know the stakes!

     

    -Please share your discovery by Thursday 27th November,

    -Keep it under 200 words

    -Share your own experience (nothing confidential or sensitive)

    -One entry per person

     

    Looking forward to reading what you've discovered this year!

    image of plushies 

    Expand Post
    • 167 views
  6. BiaFerrari likes this.

  7. MercedesO (Flexera Software) asked a question.

    Edited September 3, 2025 at 10:22 AM
    New Community Manager Introduction - Hello from Mercedes

    Hi Flexera Community,

    I'm Mercedes, your new Community Manager for Flexera and I am excited to be here!

     About me

    I started out in Law & Legal Tech and somehow along the way I discovered my passion for building brand communities. I am here to make the Community more useful i.e keep conversations flowing, share updates from our teams and help members connect in meaningful ways whether its swapping best practices or just learning from each other in our forums.

    But first…I'd love to hear more from you:

    👉 How are you using the Community today?

    👉 What's working well?

    👉 What could we do better?

    You can share your thoughts in the comments below or fill in this feedback form if you'd prefer (it will only take 5 mins!) Please share your feedback by COB 16th September 2025.

    Form link: https://forms.office.com/r/jYvBkdgGTQ

    Look forward to hearing from you!

    Mercedes

    Expand Post
    • 178 views
    PaulReit, davidle, and 5 others like this.
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