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Summary"Unexpected error" occurred when clicking the Download icon of the attached document that has "#" in the file nameSymptoms"Unexpected error" occurred when clicking the Download icon of the attached document that has "#" in the file name.webui....
SummaryTest Connection failed with "Could not impersonate the elevated user. LogonUser returned error code 1367", the Authentication is "Windows (specific account)"SymptomsTest Connection of the inventory system source connection failed with "Could ...
SummaryThis article documents the enhancement surrounding an improvement to the control of how long Oracle data is retained before being deleted when no longer being inventoried. This enhancement is available in FNMS-32773SymptomsGiven the following...
Summary This article discusses the issue where FlexNet Manager Suite is unable to detect edition information for the Adobe Acrobat DC application. Symptoms FlexNet Manager Suite is unable to determine edition information for the Adobe application 'Ac...
SummaryThis KB article addresses an issue where filtering or sorting the 'Recommended change' column displays an error message and the webui.log will contain the following error: 'Cannot query a data store using criterion "[RecommendedChange]"'Sympto...
SynopsisWe installed a Flexera Inventory Agent onto a Windows Server 2008. After setting the correct registry setting for the uploading and downloading endpoint we started the ndtrack -t machine. The expectation was, that either tracker.log and uploa...
SummaryWhat steps are needed to remove a beacon installation completelySynopsisOnce you have run the uninstall command in Programs and Features, carry out the following steps:Remove the task library (and all tasks therein) called "FlexNet Manager Pla...
SummaryReceive the following error when trying to login to Cognos - Missing required credentials for authentication. Or the session might be timed out.SymptomsThe IBM Cognos service seems to be up and running. But receive the following error in UI wh...
SummaryA child beacon will fail to download it's policy and a http 403 error will be showing in the BeaconEngine.logSymptomsThe BeaconEngine.log will show the following policy download failure error:2015-09-04 11:34:51,022 [Services.PolicyService|pol...
SynopsisIf a device isn?t in an inventory beacons subnet, what are our options? Can we somehow get the beacon access to the subnet? Or do we need a new beacon somewhere?DiscussionIf the beacon is in the same domain as the device, a subnet can be crea...
SummaryRe-index the database when upgrading Flexnet Manager SuiteSynopsisUpgrade Doc suggests re-indexing the database after running the database update script (mgsDatabaseUpdate.exe).1) Can the Reindex script be run on FNMPDatawarehouse and ContentS...
SummaryWhen reconciling FNMS where partitioned VM's have been inventoried the reconcile fails with a Primary Key error.SymptomsThe FNMS Reconcile is failing with a Primary Key violation, when attempting to reconcile partitioned VM's.The following err...
SummaryThis article will describe a product defect that computer inventory were successfully read from Inventory Source (IM,SCCM various source), but not able to find in FNMP All Inventory page.SymptomsThere is a defect introduced in product version ...
SummaryThis article covers the scenario when migrating from 9.2.3 to the Web UI where you get a NULL error trying to insert the 'ImporterString' column into table 'dbo.InstallerEvidenceType'SymptomsYou can identify this issue by seeing an error simil...
SummaryNon-Windows Inventory fails with Certificate Revocation errorSymptomsWhen running inventory on non-Windows machines, you may see the following error if you are using HTTPS to upload the inventory (*.ndi) files to the Beacon even if you have th...
SummaryConsumption count for CAL licenses in FNMS 2015 R2 SP5 or earlier is incorrect.SymptomsHi, Kindly check the attached screenshot of Microsoft CAL licenses. There is 2012 count in Consumed tab for CAL licenses. Regards,CauseThe consumed count fo...
SummaryInventory Agent may crash on upload when using MgsADSiteMatch netselector algorithmSymptoms11.2 Agent on Windows 7 32Bit is crashing in a name lookup inside MgsADSiteMatchProblem signature: Problem Event Name: APPCRASH Application Name: ndtrac...
SummaryIs it possible to remove unnecessary items in the Management Dashboard of FlexNet Manager Suite?QuestionIs it possible to remove unnecessary items in the Management Dashboard of FlexNet Manager Suite?AnswerThe Management Dashboard of FlexNet M...
SummaryThis article covers the enhancement that was created to support LDOMs.SymptomsWe have here that different computers report inventory, they appear as different within the inventory database and in the ImportedComputer table in the compliance da...
Summary This knowledge base article provides an instruction on how to edit a Child Beacon registry key entry -- CertificateFile and why it may need to be done. Synopsis When a child beacon (not a top level beacon) is configured in an FNMS Cloud hiera...
