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A child beacon will fail to download it's policy and a http 403 error will be showing in the BeaconEngine.log


The BeaconEngine.log will show the following policy download failure error:

2015-09-04 11:34:51,022 [Services.PolicyService|policy] [ERROR] Failed to download policy.
Flexera.SaaS.Transport.Core.ComplianceApiFatalException: Download failed for item{5eb801c2-6bca-4553-af6e-87aadca7e7ad} (An error occurred while sending the request.) ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote server returned an error: (403) Forbidden.
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
at Flexera.SaaS.Transport.Rules.PolicyClient.DownloadPolicy(String currentVersion, String inventorySettingsRevision)
at Flexera.Beacon.Engine.Services.PolicyService.GetPolicyFromServer(Int32 currentRevisionNumber, String inventorySettingsRevision)
at Flexera.Beacon.Engine.Services.PolicyService.UpdatePolicy(IActivityLogger activityLogger)
2015-09-04 11:34:51,022 [llers.PolicyController|policy] [ERROR] There is a problem on the beacon. The beacon could not determine if an upgrade is required.


The Beacon Engine service is running using the "Local System" account.


Ensure an account with local Administrator privileges is created and reconfigure the Beacon Engine service to run under that user account instead of "Local System".
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Last update:
‎Jun 08, 2018 09:01 AM
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