FlexNet Manager Knowledge Base

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Knowledge Base Articles

Solaris Zone support

SummaryThis article covers the enhancement around Solaris Zones support.SymptomsWe are trying to determine what Oracle CPU licence count is required on a virtual Solaris server which has just been access to a restricted shared CPU pool.The Solaris se...

cingham by Level 7
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Cannot log in to FNMS web console with error "Your account does not allow you to access FlexNet Manager Suite interactively."

SummaryCannot log in to FNMS web console with error "Your account does not allow you to access FlexNet Manager Suite interactively."SymptomsOperator cannot log in to FNMS web console. But operator's account is existing in the Accounts and the Status...

eozawa by Flexera Alumni
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An "An unexpected error occurred while reading the license" error is displayed when importing a new license into FlexNet Manager Suite.

SummaryAn "An unexpected error occurred while reading the license" error is displayed when importing a new license into FlexNet Manager Suite.SymptomsWhen import a new license using the Managesoft.Activation.Wizard.exe the following error message is ...

dbarr by Level 3 Flexeran
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Unprocessed Purchases Error

SummaryThis article contains the bug number that covers a known issue related to the error when accessing unprocessed purchases.SymptomsWe can't access Unprocessed Purchases because of an Red Bar error. This problem affects all users. We executed the...

cingham by Level 7
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ILMT SQL support

SummaryThis article covers the enhancement raised to support ILMT when using SQL.SymptomsI have a question regarding ILMT. Since the new version SQL db is also supported with ILMT.Does Flexera also support this?Based on the release notes it looks lik...

cingham by Level 7
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Managing Subscription licenses

SummaryThis article discusses how to use FlexNet Manager Suite to manage subscription licenses prior to the 2016 R1 release.SymptomsWe're having issues using Subscription licenses in FNMS. We upload the PO's as software for the 1st yr. of Creative Cl...

Asset linked to virtual machines not visible.

SummaryThis article addresses the issue where reports exported from the Inventory Without Assets page show the 'Linked Assets' column as blank.SymptomsIn the Inventory Without Assets page, when "Inventory Device Type" is set as Virtual Machine, the l...

amann by Flexera Alumni
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