SummaryWhen running a License Reconcile the following error is produced in the importer.log,"Error: Value cannot be null."SymptomsWhen running a License Reconcile the following error is produced in the importer.log and the license reconcile will be m...
SummaryA purchase order shows the warning 'A purchase could not be linked to a license because it has an unrecognised SKU'SymptomsA purchase order shows the following warning:ResolutionTo resolve this warning: Go to the 'Unprocessed Purchases' screen...
SummaryQE-DEF-0285 'The logon failed' error when generating a COGNOS Report Designer report.SymptomsWhen attempting to run a Report Designer report you may encounter the following error in the GUI: QE-DEF-0285 'The logon failed' Clicking the details...
SummaryFlexnet admin and reporting does not start as a service on RHEL platformSymptoms1. Install FNMEA 2016 R2 on RHEL Platform.2. Copy the flexnet-service scripts of admin and reporting from ../site to etc/init.d folder.3. Try to bring up admin, re...
Summary After upgrading to FlexNet Manager Suite 2015 R2 SP3 Citrix XenApp inventory fails to import Symptoms Failure to import Citrix XenApp inventory.The inventory from a beacon that takes the citrix information from the staging database files with...
SummaryIf this: "Could not find stored procedure 'EcmCreateUsageApplications'. [SQLSTATE 42000] (Error 2812). The step failed." appears in FNMS 2014, when it is trying to perform a task that no longer exists.SymptomsIn FNMS 2014 version if this stat...
SummaryError code 8 returned for the /LICMAN/MASTER_READONLY role when importing a transport into FlexNet Manager Suite for SAPSymptomsWhen importing a transport into FlexNet Manager suite for SAP, you may experience the error in the sample screensho...
SummaryImporting multiple SCCM datasources using the Beacon fails with a "constraint FK_ComplianceComputer_ComplianceDomain" error.SymptomsWhen performing an import for SCCM from an Inventory Beacon this will fail with the following error message: ...
Summary When running the Compliance Importer, the following error may occur. Symptoms When running the Compliance Importer, the following error may occur: Failed to execute Reader 'ReadClusterGroups' from file C:\ProgramData\Flexera Software\Compl...
SummaryThe following error is displayed in the client uploader log file when attempting to upload to a distribution server that is configured with the HTTP web resolvers.SymptomsThe following error is displayed in the client uploader log file when at...
SummaryAfter installing the Inventory Beacon to run in Disconnected Mode, you will receive an 'Object reference not set to an instance of an object' when attempting to add a new Data Source.SymptomsAfter installing the Inventory Beacon to run in Disc...
SummaryAgent 5.2 will not start - Error: Failed the start ActiveMQ server java.lang.NullPointerException at com.flexnet.agent.Agent.start(Unknown Source)SymptomsAgent 5.2 will not start and you see the following error in the agent logs.2013-21-05 11:...
Summary'The system cannot find the file specified' error when performing Remote Execution/Zero-Touch InventorySymptomsWhen performing a Remote Execution task, such as Zero-Touch Inventory, you may recieve an error such as the following: RPC algorit...
SummaryThis article contains information on the error "An error has occurred. The list of Worksheets could not be loaded" when using the Business Adapter Studio.SymptomsWhen opening an existing adapter XML file using the Business Adapter Studio (BAS)...
SummaryThis KB article helps to resolve the issue - A transport-level error has occurred during Compliance ImportSymptomsThe Compliance Import can fail with an error similar to the one below: A transport-level error has occurred when sending the ...
SummaryWhen executing an VMWare Inventory discovery from Enterprise Deployment Suite running on a Windows Server 2003 SP2 or above server you may receive the following error if the VMWare instance you are querying is using a self-signed SSL certifica...
SummaryThe installed application recognition library (ARL) is incompatible with this release of FlexNet Manager Platform error message is displayed when lanuching the console.SymptomsThe following error might occur when a user starts a FNMP remote co...
SummaryWhen Importing the Cognos package this fails with "Importing Online Reporting Package Failed"SymptomsWhen attempting to import the Cognos package a failure is reported in the Admin GUI and the following error can be seen in the Reporting modul...
SummaryWhen choosing the option to "Download and import prerequisite packages" or when attempting to download security patches manually you get a HTTP 404 page not found errorSymptomsWhen choosing the option to "Download and import prerequisite packa...
SummaryWhen performing an upload from an Inventory Beacon to another Beacon or the Inventory server running Windows 2008 Server this fails and the following information can be found in the upload.log log file.SymptomsWhen performing an upload from an...
