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A purchase could not be linked to a license because it has an unrecognised SKU

A purchase could not be linked to a license because it has an unrecognised SKU

Summary

A purchase order shows the warning 'A purchase could not be linked to a license because it has an unrecognised SKU'

Symptoms

A purchase order shows the following warning:

A purchase could not be linked to a license because it has an unrecognised SKU

Resolution

To resolve this warning:
  1. Go to the 'Unprocessed Purchases' screen
  2. Select the purchase
  3. Click the 'Recalculate' button
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Version history
Last update:
‎May 02, 2018 02:08 AM
Updated by:
Level 3 Flexeran