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FlexNet Manager Knowledge Base

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Knowledge Base Articles

Error "The INSERT statement conflicted with the FOREIGN KEY constraint" is present in the Admin log.

SummaryError "The INSERT statement conflicted with the FOREIGN KEY constraint" is present in the FlexNet Manager Admin log.SymptomsWhen reviewing the flexnet.log from the Admin module the following error message may be present for a specific vendor. ...

dbarr by Level 3 Flexeran
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Cannot drop index ?PK_ComplianceDomain? because it enforces the full-text key for table or indexed view

SummaryThis Knowledge article will describe a migration issue on error "Cannot drop index ?PK_ComplianceDomain? because it enforces the full-text key for table or indexed view". It provides with the reason of the cause and the workaround.SymptomsA mi...

Kevin_Hou by Flexera Alumni
  • 999 Views
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Your 30-day grace period has expired. Creation of new device records is disabled until you comply with your FNMS license terms.

SummaryThe above error is a bug in FNMS cloud onlySymptomsWhen the maximum device limit is reached, on 2015 R2 cloud we see the following warning message:Your 30-day grace period has expired. Creation of new device records is disabled until you compl...

FNMS agent Oracle inventory failure. Tracker.log error - 'Oracle home environment information was not discovered'

Symptoms FNMS agent based Oracle introspection scan fails to generate an Oracle inventory file, and the tracker.log file (found in either %TEMP%\Managesoft\ directory or C:\Windows\Temp\Managesoft) displays the following debug output - [11/2/2016 9:...

pikeda by Flexera Alumni
  • 1328 Views
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Purchase data of IBM Passport Advantage type are mapped incorrectly in FlexNet Manager Suite Web UI

SummaryThis article reports a bug of purchase data imported by "One-off upload" are mapped incorrectly when the type is "IBM Passport Advantage".SymptomsThe following columns in the template are mapped incorrectly. PO TemplateWeb UISales Order Numbe...

shirase by Flexera Alumni
  • 303 Views
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Remote Execution on none Windows machines fails with the error ?The server's host key does not match the one PuTTY has?.

SummaryRemote Execution on none Windows machines fails with the error ?The server's host key does not match the one PuTTY has?.Symptoms When performing Remote Execution on none Windows machines this fails with the following error message: ?SSH comman...

dganurao by Level 6
  • 1024 Views
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IIS is not recognised during installation

SummaryThis article covers something to check If during installation of FNMP or Inventory Manager the options to configure IIS are greyed out and cannot be accessedSymptomsThis article covers something to check If during installation of FNMP or Inven...

When loading the FlexNet Manager Suite WebUi an "Internet Explorer cannot display the webpage" message is displayed.

SummaryWhen loading the FlexNet Manager Suite WebUi an "Internet Explorer cannot display the webpage" message is displayed.SymptomsWhen loading the FlexNet Manager Suite WebUi an "Internet Explorer cannot display the webpage" message is displayed. ...

dbarr by Level 3 Flexeran
  • 482 Views
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  • 0 kudos

Oracle Enterprise Manager (OEM) Adapter fails with the error message "Object reference not set to an instance of an object

SummaryOracle Enterprise Manager (OEM) Adapter fails with the error message "Object reference not set to an instance of an objectSymptomsWhen using the OEM adapter to generate the Oracle Inventory tnsNames.ora file that can be imported into FNMS this...

An "An unexpected error occurred while reading the license" error is displayed when importing a new license into FlexNet Manager Suite.

SummaryAn "An unexpected error occurred while reading the license" error is displayed when importing a new license into FlexNet Manager Suite.SymptomsWhen import a new license using the Managesoft.Activation.Wizard.exe the following error message is ...

dbarr by Level 3 Flexeran
  • 1177 Views
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You receive the following error when importing Inventory: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_MCCP_Media"

SummaryWhen attempting to manually import inventory, you may receive the following error: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_MCCP_Media"SymptomsWhen attempting to import an inventory (*.ndi) file into Inventory Manag...

jstyles by Flexera Alumni
  • 826 Views
  • 0 comments
  • 0 kudos
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