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Summary

"Declining new events Queue size exceeds the limit" error is logged in FNMEA admin server's log.

Symptoms

Like the following error is logged in FlexNet Manager for Engineering Application admin server's log.
2016-12-01 10:24:03,547 ERROR [manager.usagedatacollector] [pool-2-thread-1] Declining new events Queue size exceeds the limit = 250092

Cause

The queue size is hard coded as 250000.
This error occurs if usage events per minute on real time usage processing are over 250000.
Generally, this error occurs due to temporally high loading on the system.



Resolution

Adjusting the license server refresh rate for license servers where this is set to 1 minute to 5 minutes if they are not critical servers will improve the processing if no additional memory and processing power is available.

Additional Information

If the same error always recorded in the log file, please enable debug level log to get more detailed information.
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Version history
Last update:
‎May 09, 2018 02:06 AM
Updated by: