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FlexNet Manager Knowledge Base

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Knowledge Base Articles

Business Adapter Studio - Simulation Timeout Expired

SummaryTimeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.SymptomsThe following error can be seen:10/27/2015 7:20:42 AM - Error - Timeout expired. The timeout period elapsed prior to compl...

arowson by Level 3 Flexeran
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When running a License Reconcile the following error is produced "Error: Value cannot be null."

SummaryWhen running a License Reconcile the following error is produced in the importer.log,"Error: Value cannot be null."SymptomsWhen running a License Reconcile the following error is produced in the importer.log and the license reconcile will be m...

dbarr by Level 3 Flexeran
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Error: "Could not find stored procedure 'EcmCreateUsageApplications'. [SQLSTATE 42000] (Error 2812). The step failed."

SummaryIf this: "Could not find stored procedure 'EcmCreateUsageApplications'. [SQLSTATE 42000] (Error 2812). The step failed." appears in FNMS 2014, when it is trying to perform a task that no longer exists.SymptomsIn FNMS 2014 version if this stat...

jkeighley by Flexera Alumni
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Importing multiple SCCM datasources using the Beacon fails with a "constraint FK_ComplianceComputer_ComplianceDomain" error.

SummaryImporting multiple SCCM datasources using the Beacon fails with a "constraint FK_ComplianceComputer_ComplianceDomain" error.SymptomsWhen performing an import for SCCM from an Inventory Beacon this will fail with the following error message: ...

dbarr by Level 3 Flexeran
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Error: Violation of PRIMARY KEY constraint 'PK_#Cluster_XXXX'. Cannot insert duplicate key in object 'dbo.#ClusterGroup'

Summary When running the Compliance Importer, the following error may occur. Symptoms When running the Compliance Importer, the following error may occur:   Failed to execute Reader 'ReadClusterGroups' from file C:\ProgramData\Flexera Software\Compl...

acurry by Flexera Alumni
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Agent 5.2 will not start - Error: Failed the start ActiveMQ server java.lang.NullPointerException at com.flexnet.agent.Agent.start(Unknown Source)

SummaryAgent 5.2 will not start - Error: Failed the start ActiveMQ server java.lang.NullPointerException at com.flexnet.agent.Agent.start(Unknown Source)SymptomsAgent 5.2 will not start and you see the following error in the agent logs.2013-21-05 11:...

acurry by Flexera Alumni
  • 389 Views
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'The system cannot find the file specified' error when performing Remote Execution/Zero-Touch Inventory

Summary'The system cannot find the file specified' error when performing Remote Execution/Zero-Touch InventorySymptomsWhen performing a Remote Execution task, such as Zero-Touch Inventory, you may recieve an error such as the following: RPC algorit...

acurry by Flexera Alumni
  • 360 Views
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Certificate Issue for VMWare Inventory Import

SummaryWhen executing an VMWare Inventory discovery from Enterprise Deployment Suite running on a Windows Server 2003 SP2 or above server you may receive the following error if the VMWare instance you are querying is using a self-signed SSL certifica...

acurry by Flexera Alumni
  • 757 Views
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The installed application recognition library (ARL) is incompatible with this release of FlexNet Manager Platform

SummaryThe installed application recognition library (ARL) is incompatible with this release of FlexNet Manager Platform error message is displayed when lanuching the console.SymptomsThe following error might occur when a user starts a FNMP remote co...

acurry by Flexera Alumni
  • 476 Views
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  • 0 kudos
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