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Summary

ComplianceReader.exe does not launch when running a manual reconciliation from the UI.

Symptoms

ComplianceReader.exe does not launch when running a manual reconciliation from the UI.


Resolution

Make sure that the following Windows service is running ?
FlexNet Manager Suite Batch Process Scheduler

If it is, try restarting it before attempting another reconciliation. If ComplianceReader.exe still fails to start up check the BatchProcessScheduler.log file for any errors -

(X:\ProgramData\Flexera Software\Compliance\Logging\BatchProcessScheduler)

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Version history
Last update:
‎May 05, 2018 02:06 AM
Updated by: