SummaryPotential issues caused by having multiple Batch Processors configured within FNMS. You might have multiple Batch servers for multiple reasons such as, copying data from Production to UAT, recently changed to a new server and not decommission...
Symptoms: When importing source data with Microsoft Office format data, the error message below appears:"The MicrosoftAce.OLEDB.12.0 provider is not registered on the local machine" Diagnosis: A prerequisite for the software is missing. Solution...
Symptoms: With SCCM import, the reconcile fails with an error similar to the one below: Failed to execute Reader 'GetUniversalApplicationInstalledInstallerEvidence-CreateIndexes' from file C:\ProgramData\Flexera Software\Compliance\ImportProcedures\...
SummaryThis article describes a known issue that may occur during migration from FlexNet Manager Platform 9.2 to FlexNet Manager Suite 2018 R2.SymptomsThe PopulateCustomViewsForAllTenants stored procedure in the cm-migr1000-ComplianceSchema.sql scrip...
Symptoms: This KB article describes the error “We can’t retrieve the data from data set Flexera Data Models” when a user tries to access Cognos Analytics. The Cognos Analytics dashboards display the above message and do not load. Solution: The...
SummaryThis article will provide details on Failed to create stream with error: 0x80070003SymptomsAll Remote Execution tasks succeed except Generate Oracle Inventory, and only certain servers are affected. In Remote Task Manager the tasks are failin...
SummaryIf when accessing the FNMS Web UI you get error "HTTP Error 503. The service is unavailable" then this article provides some suggestions on the common causesSymptomsThis article covers the scenario when accessing the Web UI you see http error ...
SummaryThis article describes a known issue that obsolete oracle instances may not be automatically cleaned in FNMSInvenotry database.SymptomsServiceProviderApplicationUserOracle table keeps growing and the size doesn't shrink with the database maint...
SummaryCompliance import from ADDM fails with the error of "The staging state of the source ADDM staging database is currently set to "failed". It needs a patch to be fixed.Symptoms 2014-10-21 09:45:29.20: Importing from 'ADDM' [type: ADDM] 2014-10-2...
SummaryWhen the Windows locale settings is set to some languages (eg Danish) on the application server or the database server the one-off upload of enterprise data failsSymptomsWhen attempting to import a one-off data import, the error returned is ...
SummaryError when running lmnewlogSymptomsThis error log is being observed while accessing lmnewlog. C:\Program Files\ArcGIS\License10\bin> lmutil lmnewlog -c service.txt ARCGIS .\logs\test.jan2013 lmutil - Copyright (c) 1989-2008 Acresso Softwa...
SummaryYou may find the error: 'java.lang.OutOfMemoryError: GC overhead limit exceeded' in the flexnet.log from the Reporting module, normally caused by too much data consuming available memory. This article explains how this can be resolved.Symptom...
SummaryThis article explains about the how to allocate the heap size in FNMEA.SymptomsFollowing error message occurs when heap size is not set correctly. When executing the command flexnet loaddb it fails with error messageError occurred dugin initi...
SummaryThis article describes a known issue that SCCM import may fail with the error message of "Failed to execute Reader 'ImportRecentlyUsedApps ..." in the importer.log.SymptomsSCCM import may fail with the message as below:2018-04-03 04:28:14,188 ...
SummaryThis knowledge base article will describe a product defect on creating custom property in Asset // General // End of life session. That custom property value will not be saved while field is created in the End of Life session.SymptomsDo not ad...
SummaryThis article explains how to update "Located in service provider's datacenter (cloud)" and "Service Provider" on cloud and on-premise environment.SymptomsIt is a system limitation that "Located in service provider's datacenter (cloud)" and "Se...
SummaryIn FlexNet Manager for SAP Applications, releases 2015 R2 SP5 or earlier, customers may see the the error "Invoke failure 'NOT_AUTHORIZED" when reading tables such as T000, USR41_MLD or USR02 from SAP Inventory Agent log.SymptomsIn FlexNet Man...
SummaryThis knowledge base article will include a hotfix for solving two product issues on the Inventory Beacon while it is doing Oracle inventory , the applicable product version for this patch is Inventory Beacon v2014 R3.SymptomsIn Flexnet Manager...
SummaryThis article covers the issue where you get an error stating that the /LICMAN/BSENGI table is missing / not available and this causes the SAPReader to failSymptomsWhen the SAPReader executes, you may get an error similar to:Line 329: 2015-05-1...
SummaryThis article will describe a product defect on Microsoft Server Processor License type on particular Microsoft Product eg: Core Infrastructure Server Standard Edition & Core Infrastructure Server Datacenter Edition, when consumed device has co...
