SummaryHow to update the database and beacon servers if the domain name of the application server changes. Note - The server and the IP address of the application name is still the sameQuestionHow to update the database and beacon servers if the dom...
SummaryThis article will describe the explanation why certain type of License Type , even when the Entitlement quantity and Consumption quantity are both available , but license Compliance status is still showing 'Incomplete/Unknown' (Question Mark I...
Summarytracker.log everytime logs "Command ?getSystemId.exe? returned exit code 1"QuestionInventory Agent logs "Command ?getSystemId.exe? returned exit code 1" message into the tracker.log everytime. Does it requires to check something?AnswerThis me...
Summary This article discuss why network filesystems may be excluded from inventory on UNIX-like operating systems, and how can they be included. Question Why are network drives excluded from inventory even when I haven't set the ExcludeDirectory pre...
SummaryThis article describes the agent upgrade reboot requirementQuestionIf our agents are upgraded via policy (the recommended method), a reboot should not be required. This is due to the use of relaunch.exe which shuts down services before the msi...
SummaryDoes FNMS have the ability to restrict licence by the Inventiory Device Type?QuestionDoes FlexNet Manager Suite have the ability to restrict licence by the Inventiory Device Type?If it is possible, Microsoft Datacentre edition licences can be ...
SummaryInstallCognos.ps1 failes with error "Installation/configuration of Cognos Analytics server requires Application Request Routing to be installed" in FlexNet Manager Suite 2017 R3QuestionEnvironment: FlexNet Manager Suite 2017 R3Windows Server 2...
Summary This article will demonstrate how to troubleshoot issues where the Inventoried field in Discovered Devices is potentially incorrect or not. Question In the All Discovered Devices node, not all devices show Inventoried = Yes despite an agent b...
SummaryThis article directly addresses the question: 'Can the FlexNet Inventory Agent be Installed on UNIX as a Non-Root / Non-Admin User?'QuestionCan the FlexNet Inventory Agent be Installed on UNIX as a Non-Root / Non-Admin User?AnswerUnfortunately...
SummaryThe agent compatibility matrix explains which versions of the Flexnet Manager Agents are supported for each of Flexnet Manager for Engineering Application Version.QuestionWhat versions of Flexnet Manager Agents are supported for each Version ...
Summary When adding or configuring a license server in FNMEA you may find that the 'Edit Options File' button is missing even if you have configured the options file correctly, this article covers the main reason as to why this may happen. Question W...
SummaryThis article details the behaviour of the FlexNet Inventory Agent when a computer is shutdown, put in standby (sleep mode) or hibernateQuestionWhat is the FlexNet Inventory Agent behaviour when a computer is shutdown, put in standby (sleep mod...
SummaryHow do you setup a FlexNet Publisher license server to output a report log for FlexNet Manager for Engineering Applications?QuestionHow do you setup a FlexNet Publisher license server to output a report log for FlexNet Manager for Engineering ...
SummaryOracle licensing question regarding CSI number in Oracle Server Worksheet in FlexNet Manager Suite.QuestionFlexNet Manager Suite has a CSI Number field in the Oracle Server Worksheet. Can it be populated with a business adapter?AnswerThe CSI ...
SummaryConnecting to FSG gateway errors out with a "Could not create SSL/TLS secure channel" errorQuestionFailed to connect to Flexera Service Gateway with error "Could not create SSL/TLS secure channel." AnswerThe root cause of this has to do with t...
SummaryIf you need to use a DNS alias, IP address or even just a name that is different than the one in AD in order to get a beacon working on the network then this article explains how to configure the networkName.QuestionI need to use a DNS alias o...
SummaryThis article answers a few question about the ServiceNow Integration.QuestionQ1. If a customer decides to export only the Applications, will ServiceNow still be able to map these applications to the devices in ServiceNow (which was populated ...
SummaryIf you get an error similar to "The transaction log for database 'FNMSOperations' is full due to 'ACTIVE_TRANSACTION'." after reducing the MaxDaysToKeepLicenseReconcileResults then this article may help.QuestionAfter reducing the value in dbo....
SummaryThis article covers one of the reasons why the Vendor Daemon name may not populate the Vendor Daemons field under the 'Configure and Manage License Server' page.QuestionWhy doesn't the Vendor Daemon name populate the 'Vendor Daemons' field in ...
Summaryhow to configure the "complianceupload.exe" to use a proxy?QuestionI have Softline asking how to configure the "complianceupload.exe" to use a proxy? They reviewed Kb Q204026 and doesnt appear to work. They tried both keys without success. ...
